There’s Such A Thing As Being Too Into Crafts
(This took place at a large craft store. This particular day I was stocking the shelves when a lady came up and asked me for help.)
Customer: “My daughter only has a few months left to live, and she is going to be cremated. I was wondering if you had anything that I could use to make her ashes into a tiara?”
Me: “Make… her… ashes into a tiara?”
Customer: “Yes. She was a beauty queen, and I’d like to make her ashes into a tiara. Do you have some modeling clay or something I can use?”
Me: “Oh, do you mean you want to make an urn in the shape of a tiara to hold the ashes?”
Customer: “No, I want the ashes molded into the shape of a tiara.”
(I am silent for a moment. The lady stands expectantly, and finally, I answer.)
Me: “Ma’am, I cannot help you. There is no one in this store who can help you. I suggest you go and get help somewhere else.”
Question of the Week
Have you ever served a bad customer who got what they deserved?