There’s Always Time To B**** And Moan
Customer: “This phone doesn’t hang on the wall right. The handle keeps falling off.”
(Knowing exactly what’s wrong, I fix the phone on the spot. It’s a simple fix.)
Customer: “How did you do that?”
Me: “I turned this little tab around so the handle catches on it.”
Customer: “How did you know that?”
Me: “Didn’t the instructions tell you how?”
Customer: *snorts* “I don’t have time to read the instructions!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
