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    Their Spelling Is Wrong, But They Are Sticking To It

    | Des Moines, IA, USA | Extra Stupid, Language & Words, Technology

    Me: “Thank you for calling [internet provider]. How can I help you?”

    Caller: “Yes, I am trying to provision my personal modem for your internet and I am having issues. Could you help?”

    Me: “Sure. May I please have your modem id?”

    Caller: “001, E as in igloo, A as in apple, 3251, E as in igloo.”

    Me: “So that was 001, Echo, Alpha, 3251, Echo?”

    Caller: “No. E as in Igloo!”

    Me: “Sorry, sir, but Igloo begins with an I.”

    Caller: “The heck it does! Igloo is spelled E-G-L-U-E. I have a G.E.D.—you can’t pull one over on me, Mr. Fancy Pants!”