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Their Spelling Is Wrong, But They Are Sticking To It

, , , | Right | June 4, 2010

Me: “Thank you for calling [Internet Provider]. How can I help you?”

Caller: “Yes, I am trying to provision my personal modem for your Internet and I am having issues. Could you help?”

Me: “Sure. May I please have your modem id?”

Caller: “001, E as in igloo, A as in apple, 3251, E as in igloo.”

Me: “So that was 001, Echo, Alpha, 3251, Echo?”

Caller: “No. E as in Igloo!”

Me: “Sorry, sir, but Igloo begins with an I.”

Caller: “The heck it does! Igloo is spelled E-G-L-U-E. I have a G.E.D.! You can’t pull one over on me, Mr. Fancy Pants!”


This story is part of the Customers-Who-Will-Die-On-Their-Hill-themed roundup!

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