The Wicked Witch Of The Pacific Northwest
(I work at a very popular authentic garden in Portland. Even though it is August, it has been raining hard lately.)
Customer: “Hi, I would like two adults, two kids.”
Me: “That will be $[amount].”
Customer: “So what happens if it rains?”
Me: “How do you mean?”
Customer: “What happens if it rains? Do you refund everyone’s money or something?”
Me: “Not really. This is Portland, after all. We’re famous for heavy rains.”
Customer: “Yes, but what do you do? There’s no tent or anything that you set up?”
Me: “Well, no, ma’am. This is a garden. We’re still outside, even though you’re paying to get in. And most of the time the rain doesn’t bother anyone… People still walk in the rain.”
Customer: “They what?! They walk in the rain?! Don’t they get wet?”
Me: “Well, yes, but this is Portland. We’re used to the rain, and besides, the garden is very lovely in the rain.”
Customer: “Oh, my! Oh, my! This cannot do. This is my vacation! Why does it have to rain? Don’t we get a rain discount or something?”
Me: “No, sorry. If we gave discounts for every time it rained here, we would be well out of business. And this is a garden, so it needs rain.”
Customer: “Oh, God! Oh, God! The rain… it hurts!”
This story is part of our Somehow Even More Weather roundup!
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Tell us your story about a customer who couldn't understand the most simple concept.
