Me: “Hi, how can I help you today?”

Customer: “I’m going on a 25 hour plane ride, and I was just trying to find something to read.”

Me: “Okay, what kind of books do you read?”

Customer: “Young adult stuff, like romance stuff.  OH!  Or something with vampires.”

(I walk her over to the young adult section.  And show her a series with vampires. There are six books in the series and each book is quite small–not even 200 pages.)

Me: “Well, you might like this series. They’re easy books to read, but really good. I’ve read them.”

Customer: *flips through book* “It seems boring.”

Me: “Oh. Well, I can assure you it’s not.  They are quite action-packed.”

Customer: “I mean it looks wordy. Like, there’s a lot of words in it.”

Me: “Well, yeah…most books have words in them.”

Customer: “Hmm…I’ll think about it.”

(She ended up buying 3 teen magazines.)