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    The Phone Is Suffering From ‘The Situation’

    | Colorado Springs, CO, USA |

    Me: “Thank you for calling [company name] tech support. How can I help you today?”

    Caller: *thick inner city accent* “Yeah. Phone don’t work. It’s all like ‘WHAAAAAAT’, and needs to be like ‘YAAYUUUUHHH’.

    Me: “What exactly is not working, sir?”

    Caller: “My phone.”

    Me: “I understand your phone is having issues. What exactly is it doing?”

    Caller: *slowly and deliberately* It’s all like ‘WHAAAAAAT’, and needs to be like ‘YAAYUUUUHHH’.

    Me: “How about we just exchange the phone?”