(I’m on the phone with a customer. I can hear kids running around and screaming in the background.)

Customer: “I talked to the man earlier. He said y’all do cars for five hundred down?”

Me: “Yes, ma’am.”

Customer: “What’s y’all… hold on a sec… *she yells at the kids making noise in the background* “QUIT THAT! I’M ON THE F***ING PHONE!” *back to me* “What do y’all need from me?”

Me: “Well, we ask for a pay stub as proof of income, a copy of your driver’s license, and some references.”

Customer: “Well, I do a daycare out of my home. That’s my job. Is that okay?”