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    The Neck-ed Truth

    | Wisconsin, USA |

    Customer: “Can you help me out? This top doesn’t have the same neck as the one on the mannequin, and I like the look of that one better.”

    (We go to look at the mannequin.)

    Me: “Ma’am, this is the same top.”

    Customer: “No! It’s not! The neck doesn’t go up as high on this shirt as it does on the mannequin.”

    (I start thinking that she’s talking about how the neck is wider in the shoulders. The neck looks a little higher on the mannequin than it does on the hanger.)

    Me: “No, ma’am. This is the same shirt. It just looks like a lower neckline on the hanger.”

    (At this point the customer reaches out and touches the mannequin’s neck as she speaks.)

    Customer: “No! It’s not! You can’t honestly tell me that the neck of that shirt is the same as this one!”

    Me: “Ma’am, that’s the mannequin’s neck, not part of the shirt.”