• Done With You
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  • August Theme Of The Month: Best. Customer. Ever!

    The Name Blame Game

    | Willow Grove, PA, USA | Bizarre, Crazy Requests, Love/Romance

    (We have a counter where customers can pick up online-only items that have been shipped to the store at no charge. Customers can designate an alternate pickup person, and it’s not uncommon for a spouse or parent to pick up an order, though usually they know it’s not their name on the order.)

    Customer: “It’s under [name]. It’s a stroller.”

    (I search, and find nothing on computer or on the shelf.)

    Me: “Could it possibly be under your husband’s name?”

    Customer: “I’m a lesbian.”

    Me: “Okay, well, what’s your wife’s name?”

    Customer: “It’s [other name].”

    Me: “Here we go!” *brings out stroller* “Your name wasn’t on the box, so that’s why.”

    Customer: “Well, you should have known!”

    Me: “I should have known your wife with a wildly different name always sends you to pickup the order under her name?”

    Customer: “YES!”