The Marketing Reality Distortion Field
Customer Service | Canada
Me: “…so if you cancel your others company’s long distance plan which costs you $10/month, and take ours that’s $8/month, you’ll save $2/month.”
Customer: “Look I called up to save money, and you’re gonna increase my bill?”
Me: “Well, yes, but overall you’ll save…”
Customer: “Look I’ve studied marketing, and you’re not doing this right.”
Me: “Look…I study math.”



