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    The Magical Mocha Phone

    | Phoenix, AZ, USA |

    (I used to repair phones for an office.)

    Customer:¬†”My phone is broken.”

    Me: “Can you please describe the problem?”

    Customer: “It’s broken.”

    Me: “In what way?”

    Customer: “It doesn’t work.”

    Me: “Do you have a dial tone? ¬†Can you not dial a specific number?”

    Customer: “Nothing happens. It’s broken.”

    Me: “Where is your desk?”

    Customer: “Second floor, cube ***.”

    (Upon arriving, I find the phone with no lights, no dial tone, no anything. On a hunch, I ask…)

    Me: “Did you spill coffee in it?”

    Customer: “No!”

    (I grab the phone, tilt it and coffee pours out.)

    Me: “Huh.” *glares at customer*

    Customer: “I DIDN’T spill coffee in it!”

    Me:¬†”Riiight.”