Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Had It Up To Their Neck With Bad Customers
    (2,229 thumbs up)
  • April Themed Story Giveaway: Creepy Customers!
    Submit your story today!

    The Lights Are Off, But Sadly Someone’s Home

    | Kentucky, USA |

    Me: “Hi, thank you for calling [cell phone company]. How can I help you today?”

    Customer: “Yeah, my phone is frozen and I can’t seem to get it do anything.”

    Me: “Seems like we need to do a soft reset. Take off the back cover and look for a little hole that says reset next to it.”

    Customer: “I don’t see it.”

    Me: “Okay, follow the line down to it that’s next to the battery.”

    Customer: “I still can’t find it.”

    (After 25 minutes and several failed attempts at trying to find the reset button…)

    Customer: “Oh, wait a minute…I think I know why. The lights are off in here.”

    Me: “The…lights are off?”

    Customer: “Give me a few moments and I’ll walk to the next room.”