The Law Of The South Paw
(I am scanning in the next customer’s items when this occurs.)
Customer: “You’re doing it wrong.”
Me: “Sorry?”
Customer: “You’re scanning my things in wrong.”
Me: “No, it’s done correctly. Every time the item is scanned it says beep.”
Customer: “But you’re left-handed.”
Me: “Yes, I am. Is there a problem?”
Customer: “I’m right-handed. I don’t want my things scanned in by a lefty! Undo it.”
Me: “I’m sorry, but I can’t un-scan all your items, and re-scan them with my right hand.”
Customer: “God, are you a cripple or something?”
Me: “No, but there are other customers waiting.”
Customer: “FINE! I’ll pay with a check.”
(She gets out her checkbook and starts writing with her left hand. Another customer in line speaks up.)
Other Customer: “Didn’t she say she was right-handed?”
(The woman looks up, and then at her left hand.)
Customer: “Are you stupid? This is right!”
Question of the Week
Have you ever served a bad customer who got what they deserved?