The Land Of Maple Leafed Savages
Me: “Thank you for calling technical support. My name is [My Name], how can I help you?
Customer: *distinct southern accent* “Where am I calling?”
Me: “[Company] technical support. Are you having trouble with your internet, sir?”
Customer: “I know that. I mean, what part of the world?”
Me: “I’m in Canada, sir. Is there something I can help you with?”
Customer: “Canada?! You have internet up in Canada?”
Me: “Nope… just got radio, in fact, I had to drive my dog sled into work. There was a horrible accident and I lost two dogs. It’s been a rough day.”
Customer: “Oh… well, I want technical support from a country who actually has it.” *click*
Supervisor: *monitoring calls* “You can’t be serious.”
This story is part of our Canada Day roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
