Me: “Thank you for calling [pet store]. How may I help you?”

Caller: “Hi, do you guys carry [product]?”

Me: “No, but it’s really easy to find on the internet.”

Caller: “Oh. Do you have their number?”

Me: “A phone number for the internet?”

Caller: “Yes.”

Me: “Just turn your computer on, and go online.”

Caller: “So, you don’t have their number?”

Me: “No, ma’am. Just go online.”

Caller: “Oh. Well, can I get a discount?”

Me: “You want a discount from us for a product we don’t carry?”

Caller: “Yes.”