(A customer with a small child comes into our video game store and slams The Sims 2 down on the counter angrily.)

Customer: “Someone bought my son this game for his birthday. It’s completely unsuitable! Far too many adult themes!”

Me: “Well, provided you have the receipt, you can exchange it for a more suitable game if you’d like.”

Customer: “Okay, can you show me some games my son would like? Remember, he is only eight!”

Me: “Sure…”

(I show her a variety of games that would be fine for that age group.)

Customer: “What about this one?” *points to Grand Theft Auto: San
Andreas*

Customer’s kid: “Yeah mum! I want that one!”

Me: “Erm…I wouldn’t say that is a suitable replacement really…”

Customer: “Well why not?”

Me: “Well it’s about crime, and there are a lot of adult themes.”

Customer: “But you can have sex and children in The Sims!”

(I tried to convince her otherwise, but in the end she ended up buying GTA for her kid.)