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    The Free-Range Children Are Out Back

    | Cardiff, UK |

    (We are the charity for a small but state-of-the-art kids hospital, and run tours for potential donors, maximum 6 people per tour.)

    Me: *on the phone* “Hello, **** Charity, how can I help?

    Caller: “I want to organize a visit.”

    Me: “Ok, great. What day?”

    Caller: “Next Wednesday. Now, tell me, is there somewhere they can stop and eat?”

    Me: “There’s a cafe nearby.”

    Caller: “Good. Am I right that there is an area where the patients can be petted?”

    Me: “Uh…”

    Caller: “Never mind – where can I park the coach?”

    Me: “…coach?”

    Caller: “Yes, we want a visit for 50 elderly people. Your representative said it was possible.”

    Me: “I’m so sorry, we can only take 6 people at a time.”

    Caller: “Well, what are the rest of them going to do?!”

    Me: “Ok, can I ask who told you it was all right to bring more than 6 people?”

    Caller: “Yes! She definitely said it was all right! We had an initial talk by a lady who brought along her lovely Labrador…”

    Me: “…”

    Caller: *realizing* “This isn’t the Dogs’ Trust Hospital that I’ve called, is it?”