The Facts Of Second Life
(A customer in her 40s approaches me to ask where something is. As I am answering her question, she notices my name tag.)
Customer: “Oh! I didn’t realize they had to give you names! How nice of them to try and give you more of an identity!”
Me: “Excuse me?”
Customer: “You know, since you’re a robot and all.”
Me: “Ma’am, I can assure you that I’m a person. In fact…” *I point to my pregnant belly* “…I’m a person growing ANOTHER person.”
Customer: “No, no, can’t be. That documentary with Bruce Willis said workers were being replaced with robots.”
Me: “…You mean Surrogates?”
Customer: “That’s the one!”
Me: “Ma’am, that was a movie. Didn’t you watch the whole thing?”
Customer: “Oh, no. Just a chunk in the middle I think. It was rather over-dramatic for a documentary, and I just couldn’t get into it. Got the gist of it though! Don’t worry, I don’t mind that you’re a robot. Technology today! WONDERFUL!” *walks away*
Me: *speechless*
Question of the Week
Have you ever served a bad customer who got what they deserved?