(I’m working in the customer service area when a woman approaches me.)

Customer: “Excuse me, we are late for the movie…”

Me: “Okay, would you like to wait for the next show or get a refund?”

Customer: “No. Could you please rewind the movie back to the beginning?”

Me: “…rewind the movie?”

Customer: “Yes, you know…PUSH rewind so we can see it from the beginning.”

Me: “Uh ma’am, these aren’t like VCRs or DVD players…these are huge projectors that can’t be rewound. Besides that, there are already other people in the theater. All I can do is give you tickets for the next show or a refund.”

Customer: *exasperated* “NEVER MIND!”