The ‘D’ Is Silent, The Customer Won’t Be
Movie Theater | Right
| July 6, 2013
(I am at the ticket counter in the lobby, when a customer leaves her movie, and wanders outside to take a call. A few moments later she pokes her head back in to SHOUT at us.)
Customer: “When is it over?”
Coworker: “When is what over?”
Customer: *disgusted sigh* “THE MOVIE!”
(The theaters are not visible from the ticket counter.)
Coworker: “Which movie?”
Customer: “Ugh! THE ONE I CAME FROM!”
Coworker: “Which was?”
Customer: “Um… DiGiorno…”
Me: “Django Unchained?”
Customer: “Yeah.”
(The customer gets her information, and goes back outside to take her phone calls again.)
Me: *to coworker* “Because it’s not delivery, it’s Django?”
Question of the Week
Have you ever served a bad customer who got what they deserved?
