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    The CDs Are Full But The Mind Is Blank

    | Durham, NC, USA |

    Me: “Alright sir, I looked at your computer and it looks like you need to reinstall your office software before we can proceed.”

    Customer: “Oh, okay.”

    Me: “Can you show me where your software installation CDs are?”

    Customer: “My what?”

    Me: “The CDs that your office software came on when you first bought them.”

    Customer: “Oh, I threw those out.”

    Me: “Why? Was there something wrong with them?”

    Customer: “No, of course not. I installed the software and then threw out the empty discs.”