The Beauty Of A One-Track Mind
Me: Thank you for calling [Retail Store], what can I help you with?
Lady: “Yes, I was wondering if you had any TV’s that were in your ad.”
*I remember selling the last one a few moments ago*
Me: “I’m sorry, we have no more left in stock.”
Lady: “Why?”
Me: “Because I sold the last one a few moments ago.”
Lady: “Why would you do something like that? I wanted one.”
Me: “Well thats what we do here, we sell things. We may get some more in tomorrow. You could call tomorrow morning and ask to put one on hold.”
Lady: “Okay, I’d like to do that now.”
Me: “I can’t do that, we don’t have any now. I meant to try again tomorrow.”
Lady: “Okay. The name is Johnson.”
Me: “Ma’am, I don’t have any more of the TV’s that were on sale to put on hold. I don’t understand why you are not grasping that. We have zero TV’s that you want. I have several other models that are not on sale you can choose from.”
Lady: “I would like the one in your ad to be put on hold under my name.”
Me: “Ma’am, we are sold out of that model!”
Lady: “Okay. I’ll come pick it up later today.”
Me: “Ma’am, I sold the last TV before you called!”
Lady: “Why?”
Me: *click*
Question of the Week
Have you ever served a bad customer who got what they deserved?