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    The Art Of Browsing Without A Browser

    | United Kingdom |

    Me: “Hello, you’re through to [Broadband Company]. How can I help?”

    Customer: “I’m a new customer and I’d like some help with setting up my router. I can’t get the broadband to work.”

    Me: “Of course I can help you. If you want to start by turning your computer on, we’ll see what we can do.”

    Customer: “What computer?”

    Me: “Sir, you need a computer to access the internet with this router.”

    Customer: “No one told me that.”

    Me: “Sir, how do you expect to access the internet without a computer?”

    Customer: “So you’re saying I have to buy a computer? That’s another expense!” *hangs up*