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    That Snobby Attitude Isn’t Working For You

    , | Toronto, ON, Canada | Bad Behavior, Crazy Requests, Top

    (I work at a high-end gourmet grocery store as a cashier. Most of our customers are well-off. I work within walking distance from the store. I often cut through the parking lot of another grocery store to cross the street to my place of employment. One day after my shift I am crossing the parking lot of the other grocery store towards home. I DO NOT work at the other store. I hear my name being called and see a snobby lady I recognize as one of my regular customers gesturing for me to come to her. Not wanting to be rude, I walk over to her and to see what she wants.)

    Customer: *snaps her fingers* “Finish loading my groceries into my car!”

    (She then gets into the drivers seat to wait. I stand there stunned for a moment then go to the driver’s side window.)

    Me: *politely* “I am off duty and I do not work actually for this particular grocery store.”

    Customer: *annoyed* “I am not stupid! I know you do not work here but I am a regular customer of your store and you should help me!”

    (I just look at her open mouthed and walk away. She flips out and starts yelling after me.)

    Customer: “Your manager will hear about this!”

    (The next day I am called to the office and my manager told me that the lady called and said I refused to help her pack her car. When I explained to my manager that this happened after my shift and at the grocery store across the street, he called the lady back right in front of me and sternly told her that if she ever harassed one of his employees or made a false complaint again he would ban her from the store. I never saw her face in the store again!)