That Helpful Attitude Needs To Be Shelved
(I am shelving a couple of books. I have two books in my hands, each going in different sections.)
Customer: *pointing* “Oh, that book goes over here and that book goes over there.”
Me: “But–”
Customer: “The book goes right here.”
Me: “Yes, I–”
Customer: *takes book from me* “The book goes in this spot here.”
Me: “I know.”
Customer: “I’m not trying to tell you how to do your job. I’m just trying to be helpful!”
Me: “Thank you?”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
