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    Textual Discrimination

    | Melbourne, Australia |

    (A customer approaches me holding an audio book.)

    Customer: “What’s this?”

    Me: “It’s an audio book.”

    Customer: “What’s that?”

    Me: “Well, it’s books read aloud so people can listen to them instead of reading the text.”

    (The customer looks horrified.)

    Customer: “Do you have more?”

    Me: “Oh yes, those shelves behind you there.” *pointing*

    Customer: *looking at the rows of audio books* “That’s disgusting! People who can’t read shouldn’t be allowed in libraries anyway! You shouldn’t pander to them!”

    Me: “Well, it’s also for people who have low or no vision.”

    Customer: “They have no right to books, either!” *storms out*