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Terrified Of Baggage

| Right | April 5, 2013

Customer: “I need help in choosing a vacuum cleaner.”

Me: “Okay, sure! Let me start by getting an idea of what kind of area you want it for. Do you have hardwood floors, carpets, or both? And do you have pets?”

Customer: “Well. I’ve already got one picked out, actually. I just have a question about it.”

(The customer leads me over to one of the floor models, a bag-less cyclone vacuum.)

Customer: “Does this vacuum need bags?”

Me: “Nope. It’s a bag-less cyclonic, meaning it collects what the vacuum sucks up into a reusable plastic bin.”

Customer: “Yes, but does it need bags?”

Me: “No, it doesn’t.”

Customer: “But can it take bags?”

Me: “No. It’s a bag-less. But if you want one with bags, this one over here can—”

Customer: “Look, all I want to know is if I need to buy bags for it or not! I don’t want to get this stupid thing home and realize it needs something else! Do I, or do I not, need to buy bags?”

Me: “Ma’am, this vacuum is a bag-less vacuum. It does not take bags, and couldn’t even if you wanted it to.”

Customer: “Well, can you show me where they are, at least?”

Me: “Where what are?”

(The customer points to the same bag-less cyclonic.)

Customer: “The bags for this vacuum.”

Me: *facepalm*

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