Team Building Retreat With The Reindeer
Me: “Good evening, [Hotel]. This is [My Name]. How can I help you?”
Caller: “I’d like to check your availability for December 24th to the 26th.”
Me: “We do have rooms available for those dates.”
Caller: “I work for the government, and I’m wondering if you have the government discount?”
Me: “Only government employees on official government business are eligible for our government rates.”
Caller: “I’m on official business, then!”
Me: “You’re trying to book a room for Christmas.”
Caller: *hangs up*
This story is part of the Christmas Eve roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?