Teaching A Righteous Dimwit Is Stressful
(My friend and I are really big Doctor Who fans, and we are also crafty. One day, she makes me a T.A.R.D.I.S. bracelet out of duct tape. FYI: the T.A.R.D.I.S. is the Doctor’s transport and is in the shape of big, blue police box. I am working in the drive-thru when this took place.)
Me: “Hello, that is going to be [price].”
Customer: *hands me her money*
Me: “Your change is [amount].”
Customer: “What an interesting bracelet!”
Me: “Oh, thank you. A friend of mine made it.”
Customer: “What is it supposed to be?”
(I’m holding my hand out so that she can take a better look at it.)
Me: “It’s a Tardis.”
Customer: *blank look*
Me: “Ma’am?”
Customer: “That is just terrible!”
Me: “Huh?”
Customer: “Using the ‘R’ word isn’t bad enough for you kids? Now you have to come up with some slang term? That is terrible!”
Me: “The… ‘R’ word?”
Customer: “R*TARD!”
Me: “Ma’am, the Tardis is a shop from a sci-fi show… not slang for r*tard.”
Customer: “Don’t you give me any excuses, little missy. You are in a lot of trouble. Wearing something to promote calling r*tards r*tarded is despicable. I need to speak to your manager!”
(Despite trying to explain otherwise, my manager had to give her a free coupon to keep her from calling corporate to complain. I also can’t wear the bracelet to work anymore. It sometimes sucks being a nerdy girl in a small town.)
Question of the Week
Have you ever served a bad customer who got what they deserved?