Teach A Customer To Wrap And She Can Wrap For Life
(The bookstore I work in offers complimentary gift wrapping for customers. It’s a steady night at the bookstore and a woman approaches my register.)
Me: “Hi, how are you?”
Customer: “I need to get something gift-wrapped.”
Me: “Sure, do you have the receipt for it?”
Customer: “No, I didn’t buy it here. I bought this from another store.”
(She takes out a box of perfume.)
Me: “I’m sorry, but I can’t wrap something you bought from another store. You’re going to have to buy your own gift-wrapping paper and wrap it yourself.”
(Ten minutes later, the woman returns to my register with wrapping paper in hand.)
Customer: “Okay. Now can you TEACH me how to wrap it?”
Question of the Week
Have you ever served a bad customer who got what they deserved?