Taxing Faxing, Part 3
Me: “This is [Office]. How can I help you?”
Caller: “I was checking to see if you have received my fax.”
Me: “I am sorry, that has not been received.”
(I verify the fax number.)
Caller: “Well, I wrote on the cover letter to call me if you didn’t receive it. Why didn’t you call me?”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
