Me, answering phone: “Hello, *** Buffet…”

Customer: “Um, yes, I need to order something. Um, I just don’t know what it is. Can you tell me?”

Me: “Maybe can you describe it?”

Customer: “Uhhh, yeah, it had some sort of meat and a sauce and vegetables…”

(We have over 100 items on our menu, almost ALL of them have a meat/vegetable/sauce combination.)

Me: “Well, do you know if it was chicken or beef?”

Customer: “No.”

Me: “Well, was it spicy or sweet?”

Customer: “I don’t know.”

Me: “What sort of vegetables we in it?”

Customer: “Just regular ones.”

Me: “Ma’am, we have over 100 items on our menu, most of them being a combination of meat, vegetable and a sauce. If you can remember something specific about it I might be able to guess what you had since I’m familiar with the items on the menu. Is there ANYTHING you remember about it?”

Customer: “Yeah I told you, it was really good and had meat in it!”

Me: *gives up* “I’m sorry ma’am, I’m not sure what you had.”