(I was a customer at a store that engraves plaques, trophies, etc. and I witnessed this exchange.)

Employee: *to another customer* “Hello, can I help you find anything?”

Customer: “Yes, I’m looking for a specific plaque design.”

Employee: “All right, what kind of design are you looking for?”

Customer: “Uh…I don’t really remember what it looked like. But it tasted really bad.”

Employee: “…let’s just look over here, shall we?”