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    Taking The I Out Of Identity

    | Lima, OH, USA |

    (I am at the front door at my store greeting customers when a customer comes in. I remember helping him activate a warranty
    replacement phone I ordered for him the previous week. Keep in mind that I am a white guy.)

    Customer: “Is that black guy here today?”

    Me: “You know his name?”

    Customer: “Is [my name] here?”

    Me: “That’s me.”

    Customer: “You sure?”

    Me: “Uh, yes.”

    Customer: “Huh. You sure that’s you?”

    Me: “Yes, sir. I check every morning.”