Takes One To Jim Crow One
(I work at a movie rental store. Sometimes we have deaf customers. I know some conversational ASL and can usually communicate with the deaf community just fine. A woman and her daughter walk up with a note and place it on the counter and point to it repeatedly.)
Note: “We’re looking for two movies that came out last Tuesday.”
Me: *in ASL* “Hello, yes, what movies?”
Customer: *to daughter* “Why does he think I’m deaf?”
Me: “Oh, I’m sorry! Usually, our deaf customers write notes to us.”
Customer: “That’s ridiculous! How dare you just assume I’m disabled! It’s ridiculous!”
Me: “I’m terribly sorry. May I ask why you gave me a note instead of asking me verbally?”
Customer: “You’re Asian! How was I supposed to know you knew my language?!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.