October Theme Of The Month: Halloween!

Freedom Isn’t Free

| OH, USA | At The Checkout, Extra Stupid, Money

(I work at a wholesale club and every few months we give out free 90 day trials in lieu of paying for a membership. I have just finished explaining our offer to a customer.)

Me: “So, did you want to try our paid membership or just get the 90 day free trial?”

Customer: “I have a question.”

Me: “Okay. What’s your question?”

Customer: “This is completely free?”

Me: “Yep.”

Customer: “So, you mean to tell me that for 90 days I can come in here, and get anything I want for free?”

(I pause and look at them for a second, and I ask her to repeat her question, which she does.)

Me: “Ma’am, only the membership is free. You still have to pay for the items.”

Customer: “Well, that is just false advertising. You all shouldn’t say something is free if you still have to pay for it.

(She stormed off and I sat there wondering what just happened.)