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    Freedom Isn’t Free

    | OH, USA | At The Checkout, Extra Stupid, Money

    (I work at a wholesale club and every few months we give out free 90 day trials in lieu of paying for a membership. I have just finished explaining our offer to a customer.)

    Me: “So, did you want to try our paid membership or just get the 90 day free trial?”

    Customer: “I have a question.”

    Me: “Okay. What’s your question?”

    Customer: “This is completely free?”

    Me: “Yep.”

    Customer: “So, you mean to tell me that for 90 days I can come in here, and get anything I want for free?”

    (I pause and look at them for a second, and I ask her to repeat her question, which she does.)

    Me: “Ma’am, only the membership is free. You still have to pay for the items.”

    Customer: “Well, that is just false advertising. You all shouldn’t say something is free if you still have to pay for it.

    (She stormed off and I sat there wondering what just happened.)