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  • Some People Just Need To Stay Silent

    | Phoenix, AZ, USA | Bigotry, Top

    (I am participating in the Day Of Silence and my boss, being understanding because her brother is gay and was assaulted for it a year ago, has let me wear my DOS pin while on my shift. He’s put me on restock and check-in duty so I don’t have to handle customers. A few customers have noticed my pin and were understanding and even supportive, but not this next customer…)

    Customer: *walks over to me, passing up three other employees*” Excuse me, I have a question.”

    (I shrug in apology and show her my pin.)

    Coworker: “Ma’am, she’s not on register duty today for personal reasons, but I can help you.”

    Customer: “No! I asked her to help me, so she has to do what I say!” *to me* “Why the h*** aren’t you doing your job? Sitting back here all day, twiddling your thumbs while your coworkers do all the work… you’re a lazy b****! You should be fired!”

    Me: *completely shocked*

    Boss: “Excuse ME, ma’am, but she is doing her job. You’re going to stop harassing my employees now or I will have to ask you to leave.”

    Customer: “But she’s not even answering questions! She’s just sitting there not helping anyone!”

    Boss: “I have her on non-interactive duty today because she’s taking part in the Day of Silence in support of the LGBT community.”

    Customer: *aghast* “You let your employees support f*****s?! What the h*** is wrong with you?! People like that are evil sinners that should be shot in the street! They don’t even have rights anyway!”

    Boss: “And that’s what the Day of Silence commemorates: gays that have been bullied and killed by hateful and ignorant people like you. You can leave my store now and don’t come back.”

    Customer: “Oh my God! You’re all soulless queers! I’m getting out of here before I catch your gay curse and burn in H***!” *practically runs out of the store*

    You Can Win The Battle But Lease The War

    | Toronto, Canada | Extra Stupid, Money

    (This takes place just when DVDs are starting to replace VHS. A customer comes to the counter with a popular movie on VHS.)

    Me: “You know, sir, the rental costs $4.99 for a week, but we are selling previously rented copies of this movie for only $1.99.”

    Customer: “That’s okay. I just want to rent it.”

    Me: “But sir, it’s $3 cheaper if you buy it, and you won’t have to bring it back.”

    Customer: “But I don’t want to keep it!”

    Me: “Well, you could buy it and then throw it out after.”

    Customer: *impatiently* “Look, I don’t want to buy anything. I just want to rent this movie!”

    Me: *gives up* “Certainly, sir. That will be $5.14 with taxes. The movie is due back next Tuesday by midnight.”

    Customer: “Great! Thanks!”

    Some Customers Are Out Of Line

    | Canandaigua, NY, USA | At The Checkout

    (We have a customer who occasionally comes in who is in a wheelchair. So, to make things easy, he just calls us when he’s in the parking lot and asks for assistance. We come out and take care of getting movies for him. This happens right after I come back in to grab him a movie, and hop back on the register. There is one other person in line.)

    Customer: “This is absolute bulls***. Why can’t he just get out of his car like everyone else?!”

    Me: “Sorry, guys, but he’s a paraplegic and this would just make things easier on him.”

    Customer: “That’s no excuse! He should come in like the rest of us! I want you to take care of me now. I was first in line!”

    Me: “With all due respect, no, you weren’t. He called long before you got up to the register, and I’m not gonna make him get out of his car and potentially hurt himself to save you an extra 20 seconds. I will be with you in a second.”

    Customer: *shuts up*

    Episode 94: The Poser Menace

    | Greenville, SC, USA | Geeks Rule

    (I work at a video rental store and near our check out we have the boxed set of Star Wars on Blu-ray.)

    Customer: “Oh my God, Star Wars on Blu-ray! I love this movie so much!  I like how in the new ones, they put in the new Anakin Skywalker in the scene with the Jabberwockys on Earth!”

    Me: “…you mean Ewoks on Endor?”

    Customer: “Oh yeah, that’s what they’re called…”

    The Other Other Woman

    | Toronto, ON, Canada | Spouses & Partners

    (A couple, about mid-30s, comes up to the counter. The man has an account, but no card or ID on him. Her name is apparently on the account, though. Asking for his name, I pull up his account. As she’s fishing in her purse for ID, I look at his account. There are two women’s names on the account.)

    Me: “Ah, so you must be [first female’s first name]?”

    (Suddenly, the wife fires off a hateful look at her husband.)

    Wife, to husband: “I thought you took your ex-wife’s name off the account!”

    Me: “Oh geez, I’m sorry. He probably just added you, not realizing her name was still on there. You must be [second female’s first name].”

    (She gives me an ice cold stare.)

    Wife: “NO, I’M NOT!” *storms out*

    Him: “Well, guess these are for me, then.” *rents the movies and leaves, blushing redder than an apple*

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