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    Some Customers Are Out Of Line

    | Canandaigua, NY, USA | At The Checkout

    (We have a customer who occasionally comes in who is in a wheelchair. So, to make things easy, he just calls us when he’s in the parking lot and asks for assistance. We come out and take care of getting movies for him. This happens right after I come back in to grab him a movie, and hop back on the register. There is one other person in line.)

    Customer: “This is absolute bulls***. Why can’t he just get out of his car like everyone else?!”

    Me: “Sorry, guys, but he’s a paraplegic and this would just make things easier on him.”

    Customer: “That’s no excuse! He should come in like the rest of us! I want you to take care of me now. I was first in line!”

    Me: “With all due respect, no, you weren’t. He called long before you got up to the register, and I’m not gonna make him get out of his car and potentially hurt himself to save you an extra 20 seconds. I will be with you in a second.”

    Customer: *shuts up*

    Episode 94: The Poser Menace

    | Greenville, SC, USA | Geeks Rule

    (I work at a video rental store and near our check out we have the boxed set of Star Wars on Blu-ray.)

    Customer: “Oh my God, Star Wars on Blu-ray! I love this movie so much!  I like how in the new ones, they put in the new Anakin Skywalker in the scene with the Jabberwockys on Earth!”

    Me: “…you mean Ewoks on Endor?”

    Customer: “Oh yeah, that’s what they’re called…”

    The Other Other Woman

    | Toronto, ON, Canada | Spouses & Partners

    (A couple, about mid-30s, comes up to the counter. The man has an account, but no card or ID on him. Her name is apparently on the account, though. Asking for his name, I pull up his account. As she’s fishing in her purse for ID, I look at his account. There are two women’s names on the account.)

    Me: “Ah, so you must be [first female's first name]?”

    (Suddenly, the wife fires off a hateful look at her husband.)

    Wife, to husband: “I thought you took your ex-wife’s name off the account!”

    Me: “Oh geez, I’m sorry. He probably just added you, not realizing her name was still on there. You must be [second female's first name].”

    (She gives me an ice cold stare.)

    Wife: “NO, I’M NOT!” *storms out*

    Him: “Well, guess these are for me, then.” *rents the movies and leaves, blushing redder than an apple*

    An Eye For An Eye Makes For Great Box Office Numbers

    | Westmont, NJ, USA |

    (A customer comes to the counter with the video box for “Gandhi”.)

    Customer: “Have you seen this?”

    Me: “Yes. It’s a good movie.”

    Customer: “What’s it about?”

    Me: “It’s about the peace activist Mahatma Gandhi.”

    Customer: *excited* “So there’s lots of shooting and stuff? *gestures like he’s firing a machine gun*

    Me: “No, not really.”

    Customer:*disappointed* “Oh, well…I’ll get it anyway.”

    Also In Sync, In Demand, In Stock, And In Waves

    | Rice Lake, WI, USA |

    Me: “Thanks for calling [store]. This is [name].”

    Caller #1: “How much is it to rent a movie?”

    Me: “It all depends. Which one were you thinking of?”

    Caller #1:Insidious.”

    Me: “That’d be $3.96. That’s with tax.”

    Caller #1: “Okay, thanks.” *hangs up*

    (About thirty seconds passes before the phone rings again.)

    Me: “Thanks for calling [store]. This is [name].”

    Caller #2: “How much is it to rent Insidious?”

    Me: “That’s gonna be $3.96, with tax.”

    Caller #2: “Okay, how much is that?”

    Me: “That’s the price. $3.96.”

    (There’s about ten seconds of silence before I ask if anyone’s there. I hang up after no response. Thirty seconds later, the phone rings again.)

    Me: “Thanks for calling [store], this is [name].”

    Caller #3: “Hey, how much is it to rent Insidious with tax?”

    Me: “$3.96.”

    Caller #3: “Okay, thanks. We’ll be right in!”

    Me: *confused*

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