A Hollow Victory

| Vancouver, BC, Canada | Extra Stupid, Geeks Rule, Technology, Top

Customer: “Hi, I’m looking for a certain kind of video game. Could you help me?”

Me: “Sure, what were you looking for?”

Customer: “I’m looking for a game called Hollow.”

Me: “I’ve never heard of that one before. Let me look it up in the computer for you.”

(I type in ‘Hollow’ on the computer. It’s giving me very few results. The closest thing we have is a DS game called ‘Time Hollow’.)

Me: “Here. Is this the correct game?”

Customer: “No, that’s the wrong game. The game I’m looking for is for the Xbox 360.”

(I attempt the search again.)

Me: “I really don’t know how to break this to you, but there is no such thing as a game called Hollow for the Xbox 360.”

Customer: “Bull-s*** there isn’t! The game isn’t even that old! You’re probably not even spelling it right. It’s only four letters long; how do you screw that up? H-A-L-O, it’s not that hard!”

Me: “Oh, you mean Halo! Oh, yes, we definitely have that in stock!”

Customer: “Then, why were you jerking me around like that?”

Me: “I’m sorry, but I thought you said Hollow, as in H-O-L-L-O-W. I didn’t realize you meant ‘Halo’.”

Customer: “Well, how was I supposed to know how it’s pronounced? I’m not much of a game person!”

Me: “With all due respect, ma’am, ‘Halo’ is a real word. It can be found in the English dictionary.”

(The customer glares at me.)

Customer: “Smart-a**.”

Sold-Out Flip-Out

| MD, USA | Awesome Customers, Crazy Requests, Technology, Top

(We have started carrying a very popular toy line. We run out as soon as each shipment comes in.)

Customer #1: “Hey, I’d like to pick up [newest figure in the line], for my son.”

Me: “I’m sorry; we’re sold out of that one right now. We have another shipment coming in tomorrow. If you’d like to call in the morning, you can check then.”

Customer #1: “F****** ridiculous! Do you idiots think that this is a proper business model? I know that you have tons of them in the back room. You just put them out a few at a time to create demand!”

Me: “Trust me! With how fast this series is selling, we would put them on the shelves the moment we could.”

Customer #1: “Yeah, whatever. And they’re more expensive here than at [competing toy chain] anyway. Also, your displays are too confusing. And these video game displays are nothing but naked girls and guns! This place is disgusting! What message are you trying to send?!”

(Another customer intervenes.)

Customer #2: “This is a nation-wide company with thousands of stores. He’s standing behind the cash register on Tuesday night. No offense to him, but even if there was a corporate-wide toy conspiracy, does he look like he’d be in on it?”

Customer #1: “Still, I’m just… whatever. Idiotic place!”

(Customer #1 leaves in a huff.)

Customer #2: “Sorry, I don’t mean to imply that you’re not important.”

Me: “Oh, you don’t have to apologize. That made my night. Would you like a free poster?”

They’re Game To Play A Game To Win The Game

| Cincinnati, OH, USA | Awesome Customers, Bizarre, Geeks Rule

(A customer approaches me. She is holding a rather rare DS game.)

Customer #1: “Hey, do you guys happen to have another copy of this game in stock?”

Me: “No, sorry. It’s not too often that we come across this one. It’s quite the gem.”

Customer #1: “D***. See, I want this game, but so does she.”

(She motions to another customer, Customer #2, standing next to the game shelf.)

Customer #1: “I guess we’ll have to settle this somehow.”

Me: “Um… just don’t get violent, okay?”

Customer #1: “Oh, we won’t!”

(After a bit of talking, the two come over to the counter.)

Customer #2: “Do you mind if we use your counter for a bit?”

Me: “I guess so.”

(The two customers stare at each other for a bit. Suddenly, they break into the most heated arm wrestling match I have ever witnessed in my life. Customer #1 barely struggles, and defeats Customer #2 very easily.)

Customer #2: “What? How did you do that?”

Customer #1: “I work in a kennel. Handling 100-pound dogs will give you a bit of arm strength!”

(The defeated customer leaves the store. I ring Customer #1 out. After she leaves, I start talking to my coworker.)

Me: “Dude. What just happened?”

Coworker: “I have no f****** idea.”

Thinks Her Son Has A Halo

| Long Island, NY, USA | Family & Kids

(An older woman comes into my store. Her son is looking for a particular game: ‘Halo 4′.)

Customer: “What’s in this game? Is there anything bad in it?”

Me: “It revolves around a futuristic space marine who has to fight aliens. It has a rating for blood and violence, but it isn’t showcased nearly as much as other popular titles.”

Customer:What? I will never let my son play this! It will teach him how to kill people and hurt others!”

Me: “Well, I guess you can say that I’m a professional race car driver, and I’ve scored more home runs than anybody in the history of baseball.”

Customer: “What? What does this have to do with teaching my kids how to shoot guns?”

Me: “Well, I’ve played the latest NASCAR and Major League Baseball games. If what you’re saying is right, well then I should be capable of doing both.”

Customer: “Well… you’re… I…”

Me: *smiling* “Ma’am, your total is $65.16.”

(She ended up buying the game!)

Assassin’s Crib

| Springfield, MO, USA | Family & Kids, Geeks Rule

(My husband and I have a favorite game store because they tend to treat females very well. We have a two-year-old daughter who has been loving the games as much as we have.)

Cashier: “Is that all for you?”

Husband: “Oh, I have a few pre-orders to make.”

Cashier: “No problem.”

(I’m holding our daughter. I find a game case she likes, ‘Assassin’s Creed’.)

Me: “Look baby, it is your favorite!”

Daughter: “Ezio!”

Cashier: “Did she just!?”

Me: “No, no, this is Conner. But I bet he is just as cool as—”

Daughter:No! Ezio! Ezio! Ezio!”

(I didn’t know what was better: My daughter saying Ezio’s name over and over, or the cashier trying to stay professional and not squeal at a two year old.)

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