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  • All Signs Point To Duh

    | Australia |

    Customer: “I bought these games yesterday, and I don’t want them. I want my money back.”

    Me: “Sorry, but I can’t give you cash back. I can exchange them for credit so you can choose something else.”

    Customer: “I was not told that when I bought them.”

    Me: “Yeah, sorry… but we do have signs up.” *I point to two of these signs*

    Customer: “Well, I’m illiterate, so I couldn’t know! Now give me my f***ing money!”

    Me: “As I said, I am sorry, but I can only do it as credit.”

    Customer: “But, there was no way I could know that when I bought them! I’m illiterate!”

    Me: “Well, there was no way we could know that when you bought them. Perhaps you could get a sign?”

    Related:
    All Signs Point To No

    Cross-Platform Chromosomes

    | Greensboro, NC, USA | Bigotry, Top

    (I work at a video game store, and I’m one of the few female employees.)

    Customer: *hands me a 360 box* “I need this game on the PS3.”

    Me: “I’m sorry, but this game is actually only made for the Xbox 360 and PC.”

    Customer: “Are you sure? I know I’ve seen it on the PS3!”

    Me: “No… the company that makes this game works exclusively for Microsoft. Sony doesn’t have the rights to sell this game on their consoles.”

    Customer: “Well, let me talk to one of the MALE employees. Maybe he can find this game on the PS3 for me.”

    (The customer walks over to my fellow employee.)

    Customer, to male employee: “She doesn’t know what she’s talking about. Can you show me where I can find the PS3 version?”

    Male employee: “Umm… she is correct. That game is made by a Microsoft owned company. It will probably never come out on the PS3 unless Microsoft decides to sell the rights to that game to Sony.”

    Customer: “That’s it! I’ve had enough! ALL I WANT IS THIS GAME ON THE PS3! IT SHOULDN’T BE THAT DIFFICULT! LET ME TALK TO YOUR MANAGER!”

    Male Employee: *points to me* “There she is.”

    Customer: “Ah!!!” *throws game on floor and storms out*

    Guess He Couldn’t Beat The Final Boss Beagle

    | Los Angeles, CA, USA |

    Customer: “I need to return this game. It’s too hard for my son.”

    Employee: “Well, miss, according to your reciept, you bought this new. So, all you can do is get another copy of the same thing if it’s defective.”

    Customer: “Who the h*** are you? I’ve never seen you before!”

    Employee: “I’ve been here for close to a year…”

    Customer: “I’ve been coming here for a long time, and I’ve never seen you!”

    Employee: “Well, be that as it may, you cannot return the game. I’m sorry.”

    Customer: “F*** you!”

    Me: “Miss, I am the store manager here and what my associate is telling you is true; you cannot return the game and you need to leave. I will not tolerate you insulting my employees.”

    Customer: “Make me leave, see what happens!”

    Me: “Okay, I’ll just call security. Will that do it for you?”

    Customer: “Call security, I’ll call the cops!”

    Me: “Be my guest… that’d be awesome.”

    Customer: “I’m the store manager of [store] across the street and I’d never treat a customer this way!”

    Me: “Would you break return policy just because someone is yelling?”

    Customer: *leaves in a huff*

    Me, to employee: “What game was it, anyway?”

    Employee: “… Nintendogs.”

    Choose Your Battles

    | Lake Creek, TX, USA |

    (Note: I’m about five-seven, one-hundred forty pounds and work at a video game store. My best friend is a foot taller, and about a hundred pounds heavier.)

    Me: “Thank you for calling ***, can I help you?”

    Customer: “Uh yeah, I bought this stupid hockey-game, and I wanna return it ’cause I don’t like it.”

    Me: “Well, I’m sorry sir, but you can’t simply return a game because you didn’t like it.”

    Customer: “Uh… I mean, the game doesn’t work right.”

    Me: “Sir, you just told me that you didn’t like the game, not that it was defective.”

    Customer: *click*

    (Thirty minutes later, I’ve just opened the store and my best friend stops by. The same customer storms in with a game.)

    Customer: “Uh, yeah, I just called about thirty minutes ago, and some guy said I could get my money back because I didn’t like this game.”

    Me: “Sir, the person you spoke to was me. I’ll tell you now, as I told you then, you can’t get a refund for a game if you don’t like it. Nor can you get an exchange.”

    Customer: “Well, I’m just gonna have to come across the counter and kick your a**, you son of a b****!”

    My friend: “Hey, really quick, could I get your name and if you have any severe allergies to pain-killers?”

    Customer, to my friend: “Who the h*** are you, and what the h*** are you doing?!”

    My friend: “I’m his wrestling and sparring partner, and I’m calling you an ambulance.”

    (The customer leaves, quickly. And yes, my best friend is also my wrestling and sparring partner, for the past 3 years.)

    We Stand Up For Our Own

    , | Ontario, Canada |

    (It’s Christmastime, which is always hellish at our video game store. There is a giant line running all the way to the back of the store, and I am serving a young boy and his grandfather.)

    Me: “Your total comes to $68.98.”

    Customer: “What? That’s too high. That game was fifty dollars.”

    Me: “Oh, the game is actually $59.99.”

    Customer: “I told you I didn’t want any of your extra s***. I just want this game thing he wants.”

    Me: “I’m sorry you misread the price sir, but that language in unacceptable in this store, especially with so many young people nearby.”

    Customer: “You know what, I didn’t come in here for your attitude. I came in here to buy my stupid grandson’s stupid game!”

    Me: “Then it’s $68.98…”

    Customer: “These games are so absolutely stupid. You people waste your time and your money on this s***! You people are all fat and unemployed and pathetic! You game people need to get f***ing jobs!”

    Another customer in line: “She’s doing her job right now, idiot.”

    Another customer in line #2: “Get lost, jerk!”

    Me: “That line behind you is composed of gamers, sir.”

    (At this point, the entire lineup starts yelling at the guy that he’s a jerk.)

    Customer: *flees the store*

    (For the next half hour every single customer, most of them probably gamers, tells me that I don’t deserve that kind of treatment, and apologizes for him. It is easily one of the best days I’ve ever had at work.)

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