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    Your One-Stop Shop For Addictive Substances

    , | Manchester, CT, USA |

    (An older lady came in to the store I worked at looking for the Playstation game “Croc”.)

    Customer: “Hey! Y’all got crack?”

    Me: “Excuse me, ma’am?”

    Customer: “Crack!”

    Me: “Do you mean…Everquest?”

    Customer: “NO, D***IT, I WANT CRACK. You know, little alligator be runnin’ ’round ‘n s***.”

    Me: “…do you mean ‘Croc’?”

    Customer: “Crack, Croc, whatever!”

    Me: “Yes ma’am, right here…” *rings up sale*

    (After the lady left, my boss came up to me.)

    Manager: “Did that lady just try to buy crack rocks from you?!”

    We Need One Of These In Every Store, Part 4

    , | Stockholm, Sweden |

    (A guy who bought a game comes back wanting a refund. The problem is that the game seal had been broken, the game disc had some nasty scratches on it, and it was 30 days past our return policy window.)

    Me: “Hi. How may I help you?”

    Customer: “I’ve got this game here that I didn’t fully enjoy. I want a refund.”

    Me: “I’m sorry sir, but the seal has been broken, and the disc is damaged. I can’t give you a refund for this.”

    Customer: “You’ve got to be kidding me! I wasn’t informed about that!”

    Me: “Sir, if you look right here on your receipt, you’ll see what rights you have. And as you can see, the 30-day return policy has expired, and the game is damaged. I’m sorry, but there’s nothing I can do.”

    Customer: “Oh no, don’t try this on me. I know my rights, due to the fact that I’m a lawyer. So you’d better think about your next move, or it could end up bad for you.”

    Me: “Hold on a second…are you threatening me?”

    Customer: “That depends on how you handle this situation.”

    (By this point, there was a large line forming in the store, and the guy standing behind my customer looked pretty pissed off.)

    Customer: “So, are you going to give me a refund or not?”

    Customer #2: *interrupting* “I’ve had it with this. You told this guy you’re a lawyer, right? And that you’re entitled to a refund, am I correct?”

    Customer: “Not that it’s any of your business, but yes, that is correct.”

    Customer #2: “Here’s the deal: I know for a fact that you’re wrong. I think everyone in this store knows that you’re wrong, and the reason WHY I know this is because I AM a lawyer. What you’re doing is borderline illegal. So, may I suggest that you leave this store right now?”

    Customer: *quietly* “Well…what I was trying to tell him was…um…”

    (The customer then quickly left the store. Everyone, including myself, gave customer #2 a round of applause.)

    Related:
    We Need One Of These In Every Store, Part 3
    We Need One Of These In Every Store, Part 2
    We Need One Of These In Every Store

    Preserving Life, 1-Up At A Time

    , | California, USA | Top

    (Note: Pokemon is a game with various creatures that simulate animals in it. When a Pokemon has no hit points, or HP, is is considered “fainted.” Many mistake this for something serious, but it is easily remedied by healing your Pokemon in a specific building.)

    Customer: *storms up to desk* “I DEMAND A REFUND!”

    (She slams a copy of Pokemon Platinum on the counter.)

    Me: “Certainly, what seems to be the problem?”

    Customer: “My freaking fire monkey DIED! See?”

    (She pulls the DS from her pocket, turns it on, enters game, and shows me that her Pokemon [a chimchar] has no HP.)

    Me: “Well, I can…erm…revive your ‘fire monkey’ if you’d like.”

    Customer: “What are you, some freaking Pokemon priest?! MY FIRE MONKEY IS DEAD!”

    Me: “No, no, look.”

    (I control her character to go to a Pokemon Center and heal up her Pokemon.)

    Me: “There, all better.”

    Customer: “THANK YOU! YOU SAVED MY FIRE MONKEY! HOW CAN I EVER REPAY YOU?!”

    Me: “Um…no problem, ma’am. Glad to help.”

    Customer: “AND SO HUMBLE! YOU SAVED MY FIRE MONKEY!” *leaves store*

    Another Darwin Awards Candidate

    | Portugal | Extra Stupid, Wild & Unruly

    (I’m working the night shift when suddenly a guy dressed in black with a mask over his head comes in. He pulls out a gun and comes heading my way. Without even thinking, I incapacitate him with a basic self-defense skill.)

    Customer: “HOLY S***! What the h*** are you doing?”

    Me: “Sir, you were about to hold me up!”

    Customer: “What?”

    Me: “You came into the store with a mask over your head and gun in hand.”

    (At this point, I notice that the gun is a controller for a game. I let him go.)

    Me: “I’m very sorry about what just happened, sir. So you wanted that fixed, right?”

    Customer: “It’s… no big deal, can you fix it anyway?”

    Me: “Not a problem, sir.”

    (After checking the wiring and whatnot inside the gun, I find some faulty chipwork and fix it.)

    Me: “Here you go, sir.”

    Customer: “Thanks.” *pays up*

    Me: “Just one thing, though.”

    Customer: “Ah, yeah?”

    Me: “What’s with the mask?”

    Customer: “Sometimes, I like to pretend!” *giggles and walks out*

    (I never worked the night shift again.)

    These Aren’t Your Parents’ ET-Murdering Games

    | West Des Moines, IA, USA |

    (I was a customer watching this exchange. A customer walked up to the counter with his young child to purchase Halo 3.)

    Cashier 1: “Just to check, you know this game is rated ‘M’, right?”

    Customer: “Yeah, yeah, I know.”

    Cashier 1: “Sorry, just have to check, part of the job.”

    Customer: “What good is that for?”

    Cashier 2: “It’s just to prevent minors from playing games with violent or mature content, unless parents are OK with it.”

    Customer: “Well that’s stupid.”

    Cashier 2: “It’s required by law. If we don’t check, we could lose our job. It’s a violent game – shooting aliens, blood, etc.”

    Customer: “I’ve been shooting aliens since I was 12!”

    Cashier 1: “Well, it’s our job and we have to do it.”

    Customer: *storms out with the child* “Thanks for nothing!”


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