Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Had It Up To Their Neck With Bad Customers
    (2,451 thumbs up)
  • April Themed Story Giveaway: Creepy Customers!
    Submit your story today!

    Grand Theft Innocence

    | Georgia, USA | Family & Kids

    (Note: it’s illegal to sell games rated M to small children without parental consent. A young boy and girl, both about ten years old, bring a game well-known for violence, sex, and other child-inappropriate behavior to the counter.)

    Me: “I’m sorry. I need your parent’s permission before I can sell you this.”

    Kid #1: “Why? He said we can have it. We have the other ones. Just sell it to me.”

    Me: “I’m sorry. I’ll have to get your parent’s permission first.”

    Kid #2: “Fine. I’ll go get him. Daddy is in the car.”

    (The kid returns, followed by her irate dad.)

    Dad: “Why won’t you sell them this stupid game? I had to get out of the car because you can’t trust my children not to buy something they shouldn’t? I have good kids!”

    Me: “I’m sure you do, sir. It’s a law, though. I can get fired if I don’t make sure to get your permission.”

    Dad: “There’s nothing wrong with this game! I want to see your manager!”

    Me: “Sure.”

    (My manager comes over and gets and ear-full from the guy. He explains how I’ve insulted him and his children by making him come inside.)

    Manager: “Well, sir, she’s absolutely right. This game is rated mature and has some pretty rough language and sexual content.”

    Dad: “Don’t you think I know what the game is? They have the other ones.”

    Manager: “I’m a little surprised, sir. I don’t allow my kids to play this game. It’s pretty violent.”

    Dad: “I turn the volume down! What kind of parent do you think I am?”

    Manager: “Well, sir, you can’t turn the volume down on beating a hooker with a baseball bat.”

    (The dad storms out of the store with his kids, all the while asking if they knew about the hookers and baseball bats.)

    Parenting Requires Teamwork, Sometimes Involuntary

    | Australia | Family & Kids

    (A mother is chasing her 5 year old around the store because he can’t have what he wants. After chasing him for a few seconds and yelling at him, she turns to me.)

    Customer: “Can you tell my son you don’t want him in your store?”

    Me: “Um, I don’t know if that would–”

    Customer, to her son: “See! The man says you’re bad and have to get out of the store!”

    Son: *leaves quietly*

    Me: *speechless*

    Yo Hablo Deutschpañol

    | Bergen, Norway |

    (A customer comes up to the counter.)

    Customer: “Where did you learn to speak English so well?”

    Me: “From school, I guess? And from watching movies and reading books–”

    Customer: “That’s good! I had Spanish in high school, and all I remember is ‘Auf wiedersehen’!”

    Application Confrontation, Part 2

    | Seattle, WA, USA | Top

    (The store is relatively empty, save for me, a mother with her son, and a guy sitting on the floor next to one of our display models who is hastily filling out a job application. The boy goes and starts playing on the display model, at which point the man reaches over and unplugs it from the wall.)

    Me: “Excuse me, sir. That boy was playing on that.”

    Man: “I need to get this finished! I can’t concentrate with all the noise!”

    Me: “Sir, please plug that back in.”

    Man: “I said I need to get this done! Just give me one minute here, okay?”

    (I go over and plug the display back in myself. The man glares at me and yanks the cord out again.)

    Man: “One minute! Seriously, I just want to get this done. Is that too much to ask?”

    (The boy’s mother comes over.)

    Mother: “Sir, as the associate said, my son would like to play the game. If it’s bothering you, then surely you can move somewhere else to finish your paperwork.”

    Man: “Come on, please!”

    Me: “Sir, she’s right. If you want, I can get you a chair so you can sit at the counter and finish your forms.”

    (The man grumbles, but nevertheless gets up off the floor. I go grab a chair for him from the back and presently the mother and son approach the counter with a pile of games. I ring them up and see them on their way out. The man approaches me.)

    Man: “Look, I understand you have to suck up to the people who spend their money in here. Just admit it to me: you agree that game is s***, and the kid’s tastes in games are s*** for wanting to play it.”

    (I am in shocked silence.)

    Man: “Where’s the manager, so I can give this to him and set up an interview?”

    Me: “You’re talking to her, sir.”

    Related:
    Application Confrontation

    This Game Has Been Well Trade

    | NM, USA |

    (I’m ringing up a customer for his game trade-in. It’s a rather old game.)

    Me: “Alright. You’ll be getting $5 store credit, or $3 cash.”

    Customer: “What! I paid $50 for that game 4 years ago!”

    Me: “Yes, but it’s a little scratched. A few sequels have also come out since then.”

    Customer: “I want at least $30 for it.”

    Me: “If you were a customer, would you pay $30 for this old game?”

    Customer: “No.”

    Me: “Then why would you expect anyone else to?”

    (The customer stares at me dumbfounded. He then asks for his $3.)


    Page 13/26First...1112131415...Last