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    Hung Up On Gender

    | Elk Grove, CA, USA | Bigotry, Top

    (I am one of the several female employees that work at my video game store. On this particular day, all the employees at work are female.)

    Coworker #1: “Thank you for calling [game store]. This is [name]. How can I help you?”

    (After a few seconds, my coworker hangs up the phone. I don’t think too much of it until the next phone call a few minutes later.)

    Coworker #1: “Thank you for calling [game store]—”

    (Again, my coworker hangs up.)

    Me: “Why’d you hang up? Wrong number?”

    Coworker #1: “No, I can hear the click when they hung up. They’ve been calling all day and hanging up without asking anything. You try next time.”

    (As expected, the phone rings again and I answer.)

    Me: “Thank you for calling [game store]—” *to my coworker* “Ah, they hung up!”

    (This goes on for the rest of the day until later that night when I’m working with another female coworker. The phone rings, and she answers.)

    Coworker #2:: “Thank you for calling [game store]. This is [name]. How can I help you?” *turns to me* “Huh, that’s odd. I think they hung up on me.”

    Me: “Oh, yeah…that’s been happening all day. I wonder why…”

    (After deliberating for awhile, we guess that the callers have been hanging up because we’re girls, and they want to talk to a male employee. I decide to test our theory the next time the phone rings.)

    Me: *in a deep voice* “Thank you for calling [game store]. How may I help you?”

    Make Caller: “Yeah, I was wondering if you had a game in stock.”

    Me: “Okay, what game are you…”*unable to maintain my deep voice, I squeak the next words in my normal pitch* “…looking for?”

    Male Caller: *instantly hangs up*

    (Later that evening, one of our male coworkers comes in to purchase a game. Upon witnessing one of the phone calls, he asks what is going on and we explain it to him. The next time the phone rings, he answers the phone.)

    Male Coworker: “Thank you for calling [game store]. How can I help you?”

    (The caller tells my coworker what game he needs, but my coworker explains he can’t help him since he’s not on the clock. My male coworker hands the phone back to me.)

    Me: *to the caller* “Okay, so you were looking for [game] and—” *to my male coworker* “He hung up again.”

    Male Coworker: *laughing* “Seriously?! From what you’ve told me, he’s been calling to ask about one game for eight hours and he can’t stay on the line long enough to listen to you because you’re a girl!”

    Related:
    Cross-Platform Chromosomes

    Weekend Roundup: When Customers Attack!

    , , , , | Not Always Right | Roundups, Wild & Unruly

    When Customers Attack! This week, we share stories of unruly customers who prefer (violent) action over words!

    1. Bull In A China Shop:
      Sticks & stones may break my bones, but naked, guitar-throwing customers can really hurt me!
    2. Acute Mental Failure:
      HULK CAN’T FIGURE OUT HOSPITAL DOOR! HULK SMASH!
    3. (Full) Front(al) Desk:
      Can’t check into your hotel room, lady? Just mentally check out by ripping off your clothes and running in circles!
    4. Fudge In Flight:
      A customer airs their fudge frustrations by sending their ice cream sundae airborne.
    5. Marriage: The Ultimate Slippery Slope:
      Here’s to throwing your belongings in the air like you just don’t care!

    PS #1: check out our new Extras section, with pictures, videos, and news galore!

    PS #2: Read more roundups here!

    Mommy More Melee

    | Aberdeen, Scotland, UK | Family & Kids

    (A female customer who looks to be in her late thirties is at the counter asking about upcoming games releases for her 10-12 year old son, who is looking through the games on display. He runs up to the counter.)

    Child: “Mummy, mummy, can I have this game?”

    (He hands the 18+ rated game “Dead Island” to his mom, who looks at the back of the box.)

    Woman: *disgusted* “You’re not having this! Look, it’s got a man hitting a zombie with an axe on the back! I’ve got no problem with you shooting people, but an axe?!”

    Grand Theft Innocence, Part 3

    | Dublin, Ireland | Family & Kids, Rude & Risque

    (A kid walks into the store and brings “Grand Theft Auto: San Andreas” up to the counter. He’s no more than 11.)

    Me: “I’m sorry, but I can’t let you rent that game. It’s for over 18 only.”

    Kid: “My mom lets me play this all the time!”

    Me: “Well, you’ll have to get her to rent it for you then.”

    (The kid stomps off and returns with his mother. She brings the game up.)

    Customer: “I want to rent this.”

    Me: “Well, I should tell you that it is a very violent game.”

    Customer: “I don’t mind that.”

    Me: “Well, in this game, you can actually pick up a hooker and beat her to death afterwards to get back your money. There’s loads of graphic violence and bad language.”

    Customer: *alarmed* “Bad language?” *turns to her son* “Darren, you know you’re not allowed things with bad language!” *grabs him by the arm and storms out with him in tow*

    Related:
    Grand Theft Innocence, Part 2
    Grand Theft Innocence

    The Lesser Of Two Intergalactic Evils

    | Virginia, USA |

    (An elderly man dressed like a hippie is looking through our PS2 section.)

    Customer: “Now, this game has the right idea.” *gestures to a copy of ‘Destroy All Humans’* “Humanity is what’s killing mother Earth. The world would be so much better if we just got rid of them all.”

    Me: “Um, sir, do you really think a race whose primary weapon is an anal probe gun would really do any better?”

    Customer: *thinks it over* “No, I suppose you’re right.” *sadly puts the game back and walks away*


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