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    Rated ‘M’ For Mother

    | PA, USA | Family & Kids, Technology, Top

    (I decide to stop at my favorite video game store at the mall the very day that the final entry to an insanely popular video game trilogy is released. It’s reasonably crowded due to this and nearly everyone in the store is purchasing this game.)

    Customer #1: *speaking loud enough that half the store can hear her over the chatter* “This is the game he wants?”

    Customer #1’s Husband: “Yeah. He has the other two, so I told him we’d get it.”

    Customer #1: “What’s this rated?” *she looks at the back* “There’s blood and violence in this! I’m not buying our son a murder simulator! He’s going to think it’s okay to shoot people!”

    (That part of the store gets quiet quickly and everyone who heard what had been said turns to look at her, some of them holding a copy of the game of which she was referring.)

    Customer #2: “Ma’am, I respect your decision not to buy your son something you feel is inappropriate for him and applaud you for looking into things before you buy them for him, but I’d like to point out that it’s generally not a good idea to vocally imply a room full of strangers are murderers for liking a game.”

    Customer #1: “Oh… um… sorry…”

    (She couldn’t have gotten out of there quick enough. The rest of the store laughed and things quickly went back to normal. A few minutes later, her husband comes back to buy the game.)

    Employee: “Oh, are you the one who was in here with that woman earlier? You’re buying this for your son, right? I trust you’re already aware that this game is rated ‘M.'”

    Customer #1’s Husband: “Yeah. You don’t have to give me the spiel about that, though. She forgot that he’s 23…”

    Failed On The First Rung

    | Sweden | Crazy Requests, Technology

    (I’m working at a known computer games chain, and one day I get this call:)

    Caller: “Hi, it’s me.”

    Me: *not recognising the voice* “Hello? I’m not sure I kn—”

    Caller: “Look, I bought a game from you yesterday and now I need help.”

    Me: “Okay, what game wa—”

    Caller: “The one you sold me. You know. Yesterday. I’m stuck now at the ladder. How do I get up?”

    Me: “Ehm, I sell lots of games everyd—”

    Caller: “Look, it’s just the ladder!”

    Me: “I’m sure there are online guides. If not, we sell hint books for mos—”

    Caller: “God, are you slow?! I don’t want a hint book, and I don’t have time checking things up online! Just tell me how to get up the d*** ladder!”

    Me: “I’m sorry; I don’t even know what game you are playing, and—”

    Caller: “How hard can it be! You sold me this game! Just tell me!”

    Me: “Sir, I’m sorry but I don’t play every game there is and I wasn’t even here yesterday, but it’s—”

    Caller: “Never mind!” *click*

    Playstation Depreciation

    | NH, USA | Bad Behavior, Technology

    (It’s near the end of my first day on the job and I’m still apprehensive. A customer calls the store and the manager picks up.)

    Manager: “Yes, sir, we do have PS2 games, but they’re so old that they’re actually not in our system anymore; they’re just permanently marked down and sitting in the bins. The only way we could find a specific one for you is if we physically searched through each one.”

    (Pause.)

    Manager: “No, sir. As I said, we do have them but if you want a specific one, you would have to find it yourself in our bins. I’m sorry, but those games are very old and as I said, the specific titles are just not in our system anymore.”

    (Another pause, and I actually hear the customer screaming “YOU JUST LOST MY BUSINESS!” over the phone.)

    Manager: “Yes, sir, I’m sure I’ll cry myself to sleep about those lost 50 cents. Have a good night!”

    (I was significantly less apprehensive about the job after that.)

    X-Bong

    | Crazy Requests, Criminal/Illegal, Technology

    (A customer comes in carrying the box for an original Xbox.)

    Customer: “My Xbox isn’t working.”

    Coworker: “That’s no good. Pop it on the counter and we’ll have a look.”

    (The customer places the box on the counter. I’m standing nearby when my coworker opens the box. From the box emerges the most putrid smell you could ever imagine. My coworker has to jump back from the smell, holding his nose. Having known some ‘interesting’ people in my life though, I recognise the smell. I lean a bit closer to the box and sniff a few times.)

    Me: “Mate… did you spill your bong water on this?”

    Customer: *incredibly long awkward silence* “Yeah.”

    Me: “…”

    Customer: “…not replacing it then?”

    Me: “Not a chance.”

    (The customer left and I got to try to explain to my coworker why I knew the smell of bong water so well.)

    Consoling Himself With Lies

    | MI, USA | Funny Names, Technology

    (An older man comes in, looking perplexed.)

    Me: “Sir, was there something I could help you find?”

    Customer: “Yes, I’d like to get a PS3 but don’t have enough money. How much would I get for my Xbox?”

    Me: “Is it an original Xbox, or an Xbox 360?”

    Customer: “It’s just an Xbox 2.”

    (I show him what the original Xbox and the Xbox 360 looks like.)

    Customer: “I’m telling you, it’s the Xbox 2!”

    Me: “I’m sorry but I don’t know what that is, so we cannot accept it on trade.”

    (At this point he is clearly getting frustrated.)

    Customer: “Well, do you take the PS2 or the Wii on trade?”

    Me: “Yes, right now the original PS2 goes for $15 and the newer, slim model goes for $20. The Wii’s currently go for around $70.”

    Customer: “Well good, ’cause you ain’t gettin’ mine!”

    (He snickered to himself and left, convinced he had an Xbox 2.)

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