Starter For Ten

| Nashville, TN, USA | Bizarre, Time

(I have worked for four years in a tourist trap, which opensevery day at 10 am… Even so, most staff are obligated to report by 8:30 am. I am in the front one morning when a guest wanders in.)

Woman: “Three, please.”

Me: “I’m sorry, we don’t open until ten.”

Woman: “What? No, the website states that you open at nine.”

Me: “Sorry, I’m afraid not. We are not open.”

Woman: “Are you callin’ me a liar?”

A Giant Wave Of Ignorance

| Seward, AK, USA | Extra Stupid, Tourists/Travel

(We do glacier and whale watching cruises. On this day, there has been a tsunami alert, although it later turned out to be a false alarm. The alarm horns are sounding all over the waterfront.)

Me: “This is the tsunami warning system. I need everyone to drop what you’re doing and evacuate uphill to the high school. There are evacuation route signs posted under the street signs.”

Customer: “Can you explain this tour to me?”

Me: “Sir, we are evacuating.”

Customer: “Can I just wait by the docks until you all come back?”

Me: “There is a tsunami alarm sounding. You need to get to high ground.”

Customer: “But, when the tsunami is over, will you be running more tours?”

One More ‘One More’

| Los Angeles, CA, USA | Bad Behavior, Liars & Scammers

(The FAQ on our event website states that the maximum group size is 10.)

Customer: “What is the maximum group size?”

Me: “10.”

Customer: “We have a group of 11; can you make an exception just this once?”

Me: “We will do our best to accommodate your group, but I can’t make guarantees.”

Customer: “So is that a yes?”

Me: “We will do our best. I don’t see it being a problem.

Customer: “Okay, great. And actually, we have 12 in our group, but what’s one more?”

They’re Behind The ‘Shall Not Pass’ Signs

| Jewel Cave, SD, USA | Geeks Rule, Geography, Theme Of The Month, Tourists/Travel

(We are on a group tour through caves, 200-300 feet underground. There are metal stairs and viewing platforms along the path. At each platform, a park ranger will describe what we are seeing, talk about the cave’s exploration history, and answer any questions. One question comes from a young teen girl on the tour. )

Girl: “Are there balrogs in these caves?”

Park Ranger: “Ball rocks?”

Girl: “BAL-rogs, from Lord Of The Rings?”

Park Ranger: “Uh, not that I know of…”

Won’t Let The Joke Run Its Course

| Niagara Falls, ON, Canada | Bad Behavior, Theme Of The Month

(I’m working the night shift, and my supervisor has asked me to shut most of the sliding doors and start getting ready to close, leaving me to empty the till while he goes to close another attraction. Our policy is not to turn away any customer unless we’ve started closing out the till. Three men, clearly a little drunk, come inside.)

Guy #1: “Can we come in?”

Me: “I’m sorry. I’ve just started closing and I can’t sell any more tickets.”

Guy #2: “We’ll be really quick.”

Me: “Unfortunately I’ve already started closing out so I’m actually unable to sell you a ticket, and I can’t let you in for free.”

Guy #1: “Well, what if I RAN PAST YOU?”

(At this point he starts running past my booth, but I just give him a withering glare with one eyebrow raised, a look I’ve perfected for dealing with unruly men at work. He stops in his tracks and backs up slowly to the entrance.)

Guy #1: *dejectedly* “I’m sorry.”

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