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    Customers Can Be Tiring

    , | Portland, OR, USA | Top, Wild & Unruly

    (As part of our Memorial Day Weekend special, our tire shop is offering a flat rate $10 tire patch for flat tires. A customer calls ahead to inquire, and walks into our store an hour later.)

    Customer: “I’m here to get the $10 tire patch.”

    (The customer places an extremely old tire on the counter.)

    Me: “I apologize, but this tire is beyond patching. You are going to need to purchase a new tire.”

    Customer: “To h*** I am! You told me on the phone that you could fix this tire for $10, and that’s exactly what you’re going to do.”

    Me: “Ma’am, we can only patch tires with holes or leaks that are in otherwise good condition. This tire has multiple slash marks, and at least five nails that I can count. Not to mention, the rim is corroded and warped.”

    Customer: “Bulls***! You’re doing this because I’m a woman. Don’t think I’m smart enough to know my tires? Well, I’m smart enough to know that your commercials says that I can throw this tire through your window if I’m not satisfied!”

    (The customer tries—and fails—to throw her tire through our front glass. After a few attempts, she picks up a tire iron and starts breaking any glass she can find, including our front window and door. I manage to wrestle the tire iron away from her. At that moment, a policeman also walks in with his own tires.)

    Me: “Ma’am, firstly, that commercial was clearly from [our competitor]. Secondly, there is an armed officer literally right behind you!”

    Policeman: *sighs* “Ma’am, you’re under arrest for disorderly conduct and destruction of property.” *to me* “Can I go ahead and get these two tires replaced? I’ll pick them up when I’m done with the paperwork on all of this…”

    (The woman is arrested and taken away. Everyone in the store remains silent as we reflect on the damage.)

    Manager: “What the f*** just happened?!”

    Parts & Laboring The Obvious

    | Warwick, RI, USA | Extra Stupid

    Customer: “I need a tire for a 2010 Honda Accord.”

    Me: “What do you have on there now?”

    Customer: “A flat tire.”

    The One That Has Wheels And Moves

    , | Missouri, USA | Extra Stupid

    (I work at a tire center. More often than we’d like, we get completely clueless customers coming in for tire replacements.)

    Customer: “Hello, I’d like to get my tires changed.”

    Me: “Sure, what’s the year, make, and model of your vehicle?”

    Customer: “I’m really not sure of any of that. Do you need it?”

    Me: “Yeah, we need to know so we can get the right size of tires. Do you know if your car is a Chevy? A Ford? Dodge?”

    Customer: “I don’t know, but I think the name starts with an E?”

    Me: “Okay, is it a car, truck, or SUV?”

    Customer: “I’m really not sure.”

    Me: “Okay, let’s just step outside on the parking lot. You can point your car out for me and I can get the information there.” (The customer stands at the door and points out to the lot, which is filled with cars.)

    Customer: “It’s the white one.”

    (I go outside and begin to walk to the first white car I see.)

    Customer: “What are you doing?! I said the white one! The white one!” *points to another white car in a different direction* “You don’t know what you’re doing! Who hired you?”