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    Someone Will Scream For The Wrong Ice Cream

    | London, England, UK | Crazy Requests, Food & Drink, Spouses & Partners, Top

    (A customer comes in, looking a little tired. I’m stacking shelves.)

    Customer: “Hi, I need some vanilla Häagen-Dazs. Where are your freezers?”

    Me: “They’re over here, but I’m afraid I think we’re out of Häagen-Dazs. We have our own brand vanilla.”

    (He gives me a look like he’s going to cry.)

    Customer: “I’m really sorry. It has to be Häagen-Dazs. It has to be vanilla.” *voice cracking* “Do you know where I could get some?”

    (I promised to go and check the store room as he genuinely looked like he was about to burst into tears and I thought maybe he wasn’t very well. Luckily, we had a couple left that hadn’t been brought out. I brought it back and handed it to him. He looks at it like it’s magical, breathes a huge sigh of relief, and heads to the check out. He picks up a mini chocolate cake on the way and I see him talk to my colleague behind the counter. After he’s gone, she comes over to me and hands me the cake.)

    Coworker: “That guy just said this is for you. He said he’s going home to his eight-month pregnant monster wife and because of you he’s not going to be murdered tonight.”

    Free KiWiFi

    | Australia | Criminal/Illegal, Extra Stupid, Food & Drink

    (As we fill the bunks in the fresh produce department off loaded trolleys, we often get customers asking if they can take items directly off the trolley instead of the display. Of course, we tell them yes.)

    Me: *cheerfully filling kiwi fruit*

    Customer: *takes one off the trolley* “Can I take this?”

    Me: “Of course.”

    Customer: *kiwi fruit in hand, strolls out of the store*

    Me: *stunned*

    (Now I always remember to say ‘only if you pay for it.’ Thanks, random customer, for making me sound like a b**** to all the paying customers.)

    A War Veteran Ally

    | PA, USA | At The Checkout, Military, Spouses & Partners

    (We have a regular customer who is a WW II veteran, at least 90-years-old, and lives alone. He prides himself on being cantankerous. I always make an effort to be nice to him so that he’ll have no excuse for throwing his food on the belt, insulting us, etc. I’m a young woman, and I wear a LGBT-rainbow bracelet to work.)

    Me: *while ringing up items* “Good morning, sir. How are you today?”

    Customer: “You’re nice to me. Most people aren’t, you know.”

    Me: “Well, you served our country. That seems a pretty good reason to be nice to you. Alrighty, sir, your total today is $13.95.”

    Customer: “Good. I’ve got enough left over to take you out to lunch.”

    Me: “You’ll have to check with my girlfriend on that.”

    Customer: *as he pulls out money* “Are you lookin’? Don’t look!”

    (This is a regular thing with him. I just smile and look away, holding out my hand for the money. My bracelet is in plain sight.)

    Customer: “I don’t like a suspicious woman!”

    Me: *deliberately, but lightly* “Neither does my girlfriend. Good thing I’ve been faithful to her the whole two years we’ve been together.”

    (Customer finishes handing me the money.  I ring him up, then give him the change and the receipt. My bagger is stifling laughter.)

    Customer: “You know I’m only gonna get worse if you let me.”

    Me: “I’ll let my girlfriend know, but I think you’re pretty harmless.”

    Customer: “And I think you’re pretty, especially when you smile.”

    Me: “Thank you. I’ll have to tell my girlfriend that! You have a good day, sir.”

    Customer: “Don’t tell me what to do!” *grins and scooters off*

    Bagger: “I don’t think he gets it.”

    Me: “He treated me exactly the same as he would if I’d mentioned a boyfriend. Who knows, maybe he’s an LGBT ally!”

    A Lost Lost Cause

    | IN, USA | Bizarre, Crazy Requests

    (I work at a supermarket service desk. I have just clocked in when a customer comes up and I greet her and ask what I could do for her, per usual.)

    Customer: “Yes, I’ve lost my sunglasses. Has anyone turned them in?”

    Me: “Let me check for you, ma’am. What do they look like?”

    Customer: *irrationally irate and screams* “SUNGLASSES!”

    Me: “Yes, but what do they look like? Like, the color of the frames, or if they’re name brand?”

    Customer: “Oh, I don’t know! You don’t know if they’re back there? They’re like a tortoise-shell color, like the brown and black design!”

    Me: “Okay. Let me check for you.”

    (I check my drawer below my register and only see some reading glasses and a pair of children’s sunglasses.)

    Me: “I’m sorry, but they don’t seem to be here.”

    Customer: “Well, I left them in the restroom and they’re not THERE!”

    Me: “I’m sorry, ma’am. They’re not here at the moment, but if you’d like I can take your name and num—”

    Customer: “So you KNOW they’re not back there?”

    Me: “Yes. There are no sunglasses that fit your description back here, but if you’d—”

    Customer: “So. YOU KNOW!? You have that authority? Who are you? Who are you?! What’s your name?”

    Me: “I am [My Name], but yes, I’ve looked in any area your glasses may be and they’re not here.”

    Customer: “And you KNOW this?”

    Me: “Yes. If you’d like I can take your information down and we can call you if they are turned in. Sometimes items aren’t turned in until someone has finished shopping and—”

    Customer: “I know that! Do I seem stupid?”

    (She then walked off without giving me her information.)

    Please Be Civil To Partnerships

    | Bury St. Edmunds, England, UK | At The Checkout, Awesome Customers, Bigotry, Top

    (I’m male. I’m chatting away to Customer #1 whilst scanning her items. We are talking about cakes.)

    Customer #1: “My husband doesn’t like the walnut one.”

    Me: *laughing* “Nor does my boyfriend. It means I can eat as much as I want in front of him and not have to sha—”

    Customer #1: “Your boyfriend? That’s disgusting. I didn’t realise [Company] hired your type!”

    (At this point, Customer #2, a sweet little old lady who has been waiting in the queue, speaks up.)

    Customer #2: “You leave him alone! He’s been nothing but helpful and you were happy to chat to him when you thought he was straight. Besides, I’ve seen him and his boyfriend in town, and he’s bloody gorgeous!”

    Customer #1: “Well! I never!”

    (She pays and flounces away.)

    Customer #2: *to me* “You tell that boyfriend of yours that I think you two look very happy together and may you be together a long time.”

    Me: “Thank you! I will!”

    (Months later, when my boyfriend and I decided to get a civil partnership, Customer #2 screamed with joy when I told her!)

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