Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Had It Up To Their Neck With Bad Customers
    (2,668 thumbs up)
  • April Themed Story Giveaway: Creepy Customers!
    Submit your story today!

    Causing Infractions With Customers

    | PA, USA | Extra Stupid, Math & Science, Money

    Customer: “Give me about half pound of the all-beef salami.”

    Me: “Sure thing, ma’am.”

    (I slice up the salami. I’m usually pretty good at eyeballing the weight of a product, but when I put the sliced salami on the scale, it’s pretty underweight.)

    Customer: “I think that will be enough. Is that less than a half pound?”

    Me: “Yes, it’s about four-tenths.”

    (The customer gives me a blank look.)

    Me: “Four-tenths of a pound.”

    Customer: “I don’t understand what that means.”

    (The customer looks to her husband for help, but he looks as perplexed as she does and just shrugs.)

    Customer: “Are you sure it’s less than half a pound?”

    Me: “I’m positive, ma’am.”

    Customer: “I don’t know…”

    Me: “A half is five-tenths, right? Four-tenths is less than five-tenths.”

    Customer: “I don’t understand what you’re talking about.”

    Me: “Okay, uh, well… what’s worth less, forty cents or fifty cents?”

    Customer: “There’s no way all that salami only costs fifty cents!”

    (She did eventually buy the four-tenths of a pound of salami at the listed price, though I doubt either she or her husband were convinced it was less than half a pound.)

    Bigots And Sexists On Aisle 4

    | RI, USA | Bigotry

    (I work at a supermarket stocking shelves. I’m a relatively small girl; about five foot four and barely one hundred five pounds. Also, despite being in my early twenties, I look more like I’m fifteen. I have gone behind one of the registers to get a spray bottle.)

    Customer: “Are you opening?”

    Me: “No.”

    Customer: “Why not?”

    Me: “I don’t work in this department.”

    Customer: “What department do you work in?”

    Me: “I work in grocery sir. I stock the shelves.”

    Customer: “A girl like you shouldn’t be doing a man’s job. You should either be behind a register or in the bakery.”

    Me: “Would you like me to call the store manager, sir? I’m sure she would be more than happy to assist you.”

    Customer: *doesn’t say another word and walks off*

    Me: “Have a nice day, sir!”

    Last Of The Summer Whine

    | UK | Food & Drink

    (The previous day, the shelf that held all our wine collapsed. This has resulted in the aisle being flooded with wine and closed. I’m working on the customer service desk.)

    Customer: “Excuse me, young man, I was wondering if you had any red wine available?”

    Me: “Ah, well I’m afraid we’ve had an incident and all the red wine we have in store today has been smashed, so no, I’m afraid we have no red wine available. We should have some more in tomorrow if that’s any good to you?”

    Customer: “Hmm… well, do you have any available today?”

    Me: “Well, no. The shelf literally collapsed, and everything we had was on that shelf, and so everything we had is broken. I’m really sorry for the inconvenience.”

    Customer: *raising voice* “Well, young man, you’re not making any sense. I would like some red wine now please.”

    Me: “Well, the best I can do is put you some aside when the delivery comes in tomorrow. Any wine we had today was unfortunately smashed. People are actually trying to clear up the mess now.”

    Customer: “You are incompetent! I would like some red wine now, please!”

    (At this point another colleague who has been nearby listening in comes over to help.)

    Customer: *to my coworker* “Hey, you! This colleague is babbling. I would like some wine. Can I get some wine, please?!”

    Colleague: “Well, that depends on two very important things: how desperate are you, and do you have a straw?”

    Customer: “I do not understand. All of you are babies, and you’re all dumb and ridiculous. You’ll all be fired!”

    Colleague: “Well, maybe if you spent more time listening, and less time shouting you would understand, my colleague here has already explained everything, as have the colleagues clearing up the alcohol aisle that you were shouting at earlier.”

    Customer: “I’ll go to [competitor]! Yeah, you won’t like that, will you?! That shut you up! I’ll never shop here again!”

    Colleague: “We’ll hold you to it. Now, please stop assaulting our staff and leave before I call the police.”

    Customer: “You… I’m… grrr… wine… ARGH!” *leaves*

    Diolch yn fawr Very Much

    | Porthmadog, Wales, UK | Awesome Workers, Bigotry, Language & Words, Top

    (I am a customer in a store, queuing at a till being worked at by my friend. I always try to be polite, and if I see a customer has more groceries than me, or looks busier than me, or is elderly, I always offer them to take the place ahead of me when it’s my turn next at the checkout. I live in a Welsh-speaking area so normally ask in Welsh first, then repeat in English if the other person does not understand.)

    Me: *in Welsh* “Hello, sir. Would you like to go next to the till? I don’t mind waiting.”

    Elderly gentleman: *in English* “DID YOU JUST SWEAR AT ME?”

    Me: *in English* “Not at all, I was simply trying t—”

    Elderly gentleman: “I can’t stand you young Welsh people. You think that because you have your own private little language that you can just swear and joke about us tourists. I’ll tell you what, missy, I bet you don’t have a job, you’re probably on benefits. The only people who have jobs around here are here to support tourists like me, who come here out of the kindness of our hearts to inject some money into your miserable, pathetic little local economy. I’ll not have it! I deserve better!”

    (Hearing this, my friend and coworker speaks up in my defense.)

    Coworker: “Actually, sir, she was just asking if you’d like to go next in the queue. Because this isn’t the regular tourist season, she was asking in Welsh. And for your information, she is also English. She’s been learning since she got here to Wales as she thinks it is important to preserve the local heritage. Now, will you take advantage of this girl’s generous offer to go first and let everyone else get on with their day, or will I call a manager and ask you to leave the store owing to your somewhat racist behaviour?”

    (The customer goes red, and slides in front of me in the queue. My coworker would not finish his transaction until she had taught him to say ‘please’ and ‘thank you’ in Welsh.)

    He Got Served While Getting Served

    | CA, USA | At The Checkout, Awesome Customers, Money, Top

    (A customer is debating the price of items with me. I have told him several times they are not on sale. This has taken almost ten minutes, and the people behind him are starting to look very annoyed.)

    Me: “Sir, I assure you those items are not on sale.”

    Customer #1: “You b****! They are too! You’re just trying to rob me! Where the h*** is your manager?”

    Me: “I am the manager on duty. ”

    Customer #1: *grabs my shirt collar* “That’s bulls***! Women can’t run stores. You’re too dumb! Especially your age!”

    (At that moment, another customer, Customer #2, intervenes. Note that Customer #2 is a petite lady in her late twenties, about as old as me. She stands on her toes, grabs Customer #1′s shoulder, and yanks him around. Then, she slaps him across the face.)

    Customer #1: *stunned* “Wh-wha? Who the h*** do you think you are?”

    Customer #2: “You work at [very successful local legal firm], right?”

    Customer #1: *nods*

    Customer #2: “Well, I own [very successful local legal firm], and you don’t work there anymore.”

    (Customer #1 finally recognizes Customer #2 and gets a horrified look of realization on his face. He sprints out of the store, leaving his groceries on the counter.)


    Page 15/40First...1314151617...Last