The Shiniest Jewel Is The Staff

(The store I work in has every item of clothing and jewelry separated by color and style. We only occasionally get men in, sometimes when dragged in, and others when they’re looking for something for their wife or girlfriend. I’m cleaning up a table full of silver jewelry when I talk to a man who looks uncomfortable.)

Me: *as he picks up a necklace, looking unsure* “I like that one. It’d bring out your eyes!”

Customer: *looks confused, then understands that I’m joking*

Me: “What are you looking for? Something for your wife?”

Customer: “Actually, yes! I come in every once and a while just to try to spoil her. But she is picky, and does have a tendency to return things, so I always hope she keeps at least half of the things I get her.”

Me: “That’s so sweet of you! Lets see if we can find something she’ll like; hopefully she’ll keep all of them!”

(We proceed to walk around the store. I ask if she likes simple or chunky, dangles or studs, bangles or stretchy, etc. We find a full set we think she’ll like. He buys them and thanks me as he leaves. A few hours later, as I’m about to leave, my manager answers the phone, then calls me over the walkie telling me that the call is for me, which is very rare for associates.)

Me: “Hello, this is [My Name]!”

Customer: “Hi! This is [Customer]! You helped me earlier. You helped me find some stuff for my wife.”

Me: “Oh, yeah! Did she like them? Was there something wrong?”

Customer: “Not at all! Actually, I was calling to thank you! This is the first time in the whole time I’ve known her that she likes every piece and is not going to return one thing! Thank you so, so much!”

Me: “Of course! Thank you for calling! No one has ever been so nice!”

Customer: “Well, they should be! I’m definitely mentioning you in a survey! I’m requesting you every time I go in! You have an excellent rest of the day!”