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    Wasn’t Sold On What He Was Told

    | NC, USA | Extra Stupid, Technology

    Me: “Thank you for calling [company] technical support. What can I help you with today?”

    Customer: “I’m trying to send a report to [company], but when I try I’m getting this message about my account being expired. Hang on; let me read it to you. ‘Your account is expired. Please contact the sales department to renew.’ Is this something you can help me with, or do I need to call sales?”

    Me: *facepalm*

    A Case Of The Computer Cooties

    , | Dublin, Ireland | Top

    (The office downstairs sometimes calls up to us for tech support. They’re not too great with computers.)

    Guy from downstairs: “I think one of the computers has a virus.”

    Me: “Ok, which one?”

    Guy: “The one in the middle of the office.”

    (This seems strange, as I remember that they don’t have any computers in the middle of the room.)

    Me: “Have you moved the computers recently?”

    Guy: “Yeah, we put it in the middle of the office so the other computers wouldn’t catch the virus!”

    (I went downstairs and a disconnected desktop stands in all its glory in the middle of the room. It didn’t have a virus.)