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  • Had It Up To Their Neck With Bad Customers
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    Closed To Reality

    | Paris, France | Bad Behavior, Extra Stupid

    (We are closed for inventory, and signs are informing the customers of that fact. Despite this, many people have tried to enter the store. Most of them just leave when they realise the door is locked.)

    Manager: *to me* “Okay, we’re going to take the shipment for this week. I need you to stand in the doors and tell customers we’re closed.”

    (I oblige. As the truck is unloading and some other of the employees are putting the food away in the freezer, a customer approaches. Note that I am wearing the store’s uniform, with a bright apron.)

    Me: “Hello, ma’am! I’m sorry but—”

    (Without listening, she tries to get around me. I move in front of her to prevent her from getting in, and keep trying to explain the situation to her. Frustrated, she pushes me to the side and I hit the wall. She then rushes inside. The manager sees her and runs after her, trying to stop her.)

    Manager: “Ma’am! Ma’am, we’re closed.”

    Customer: *looking around* “Closed? There are employees everywhere and the doors are open!”

    Manager: “We’re doing the inventory of the store, which is why the employees are here. However we’re not allowed to sell food as it would mess up our numbers.”

    Customer: “Well, you should keep the doors shut, then!”

    Manager: “You didn’t let me finish. We’re still taking our usual shipment of food as we’re opening this afternoon. However to prevent customers from getting in, and despite the fact that we already have signs posted everywhere, I asked my employee to stand at the door and warn the customers. Instead, you refused to listen to her and pushed her out of your way.”

    Customer: “Well… I didn’t realise you were closed! You really shouldn’t keep the doors open when you’re closed!” *storms off*

    Manager: *shaking his head* “How does she expect us to get the food in? Through the window?”

    Try Not To Sweat The Sweat Shop

    | USA | Bigotry, Comics Single, Extra Stupid

    (I am in a fitting room, and I overhear a conversation.)

    Customer: “I like this top, and this dress, but it doesn’t quite fit well. Do you guys have another one of the same size in the back?”

    Coworker: “I’m sorry, ma’am. I know for a fact that that top is the last one we have, and that dress is the last one we have in that size.”

    Customer: “Oh… That’s okay. I can wait.”

    Coworker: “…”

    Customer: “…”

    Coworker: “Umm… May I ask what you’re waiting for?”

    (The customer leans in to whisper loud enough for everyone in the sixteen fitting room area to hear.)

    Customer: “I don’t mean to sound racist or nothing like that… but… like… don’t you guys have little Asian kids in the back to make these?”

    Coworker: “Umm… I’m sorry, no… We’re not a sweatshop. All our merchandise is legal.”

    Customer: “Oh… Okay…”  *leaves*

    Small Fry Looking For The Big Wig

    | Nashville, TN, USA | Crazy Requests, Extra Stupid

    (A customer wants a blender.)

    Manager: “I’m sorry, sir. We are sold out of those blenders.”

    Customer: “Well the sign on the shelf says [special price], so I should get this blender for [special price]!”

    Manager: “I’m sorry, sir, but I can’t do that. It’s not the same blender as the ones that were on sale, and we are sold out of the blenders that were on sale.”

    Customer: “This is just outrageous! Who can I talk to so that I can file a complaint? What’s your store number? I’m going to report you!”

    Manager: *very professional, but now with sharper tone* “Here is the number for our customer service hotline. They’ll be happy to take your call. Our store number is [number].”

    Customer: “No, I want to talk to your CEO!”

    Manager: “Sir, this is the number that you can call to file complaints.”

    Customer: “All right.” *takes number* “Yes, I want to speak with your CEO.”

    (The customer walks away, talking on the phone.)

    Me: *after a few minutes* “Yeah, my laptop crashed the other day, so I called Bill Gates. That guy knows customer service.”

    Knock Your Socks Off

    | IL, USA | At The Checkout, Bad Behavior, Bizarre

    (I’m the cashier. The store has a rewards loyalty card. The transaction has been normal up to this point.)

    Me: “Do you have a [Store] rewards card?”

    Customer #1: “No, I do not! I was fired from this store because I wore the wrong colored socks! So I refuse to get a rewards card.”

    (The customer suddenly throws her credit card at me. I’m speechless so I just finish the transaction in stunned silence.)

    Me: “Have a good day.”

    (Customer #1 huffs out of the store. The customer behind her comes up to the register with a dumbfounded look on his face.)

    Customer #2: “I have a feeling wearing the wrong socks wasn’t the reason she was fired.”

    It’s Made With Watership Down

    | NH, USA | Bizarre, Pets & Animals

    (We have for sale a really soft brand of throw blankets. They’re called ‘Bunny Soft’ to reflect just how soft they are. A customer comes up to my register with one.)

    Customer: “These aren’t made from real bunnies are they?”

    Me: “No, they aren’t. It’s all polyester. I don’t even think real bunnies are this soft.”

    Customer: “Well, I don’t want it if it’s made from real bunnies. That’s just not right.”


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