Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Crime Can Be A Vicious Cycle
    (1,802 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Demands Are Reaching Breaking Point

    | Hartford, CT, USA | Crazy Requests, Holidays

    (It is Thanksgiving night and our store has been open for about four hours already. It’s been very busy and we have a much larger than normal team to oversee. A woman has approaches my coworker, asking about a certain item.)

    Coworker: “Well, I’m not sure. Let me find someone to ask.”

    (He calls on his walkie for that section and gets no response. I happen to be walking by when he stops me and asks if I know.)

    Me: “Sorry, I really don’t know at all. Who’s here right now?”

    (The guest meanders off a few feet looking at another display. We look at the schedule trying to find who is here and not on break since we all came in around the same time and by law need a 30-minute non-paid break.)

    Customer: “I just don’t understand what is taking so long. Why is it so d*** hard to find someone? Why can’t anyone just get this item for me?”

    (As this goes on my coworker is trying to get someone to answer on the walkie.)

    Me: “I’m sorry, ma’am. But we can’t leave the front end because of how busy we are. If you can give me just a moment, please. I need to check the schedule before I can call someone. We’re just trying to find out who is here and not on break right now.”

    Customer: “Well why would they be on break?”

    Me: “We all came in around the same time to open the store tonight and we have to stagger our breaks, so I just need a moment to find out who is on the floor right now.”

    Customer: “I just don’t understand why the hell anyone would be on break! They’re here to work! Not to take a break! They need to get back to work! This is bad business!”

    Me: “Do you take a break at work?”

    Customer: *scoffs* “Well, of COURSE I do!”

    Me: “Then wouldn’t you think we should get a break, too?”

    Customer: “No! Not tonight! This is different! Why is no one able to help me!”

    (By some miracle, God smiles down on me and someone from a nearby section answers on the walkie and says to send the guest down.)

    Customer: “Finally! This shouldn’t have taken so f****** long! I’ll be calling corporate!”

    Me: “You do that. Happy Thanksgiving!”

    Hoping For Some Generational Knowledge

    | ON, Canada | Crazy Requests, Family & Kids

    (I work at the only department store in my city, which is very busy and well known. My mom often comes in to pick me up, so the staff all know who she is. I work at customer service, so many people know to ask me for help, and even if I’m not working if they are polite I help them. As I go to the back and see my mother waiting, I notice a lady approach her.)

    Customer: “Excuse me, where can I find [item]?”

    Mom: “I think they’re over there. I’m not really sure.”

    Customer: “Well your daughter works here. You should know!”

    (The lady storms off and I approach.)

    Me: “Did she just…?”

    Mom: “She did, and you want to know the worst part? That’s got to be the third time this week.”

    Praying The Layaway Away

    | Taylor, MI, USA | Criminal/Illegal, Extra Stupid, Money

    (I work in a layaway service that has the option to cancel your layaway anytime you want.)

    Customer: “Hi, I just need to do a couple things today. I want to make a regular payment on one and pay the other one off.”

    Me: “Okay, I just need to see your ID. Do you want to do the payment first?”

    Customer: “I want to cancel one and take both out.”

    Me: *thinking I misheard* “Oh, sorry. I thought you wanted to make a payment and pay one off.”

    Customer: “No. I’m not making a payment, but I’m taking both out.”

    Me: “…I’m sorry? So you don’t want to cancel?”

    Customer: “No, I do want to cancel one! I want them both right now though!”

    Me: “So, you want me to take the one layaway out so you can buy it up front?”

    Customer: “No, what? I want my things, but I want my refund, too.”

    Me: “… Ma’am, if I’m hearing you right, I can’t give you your items if you don’t pay for it. You need to pay it off first.”

    Customer: “No one would have to know though, right? Just put it through as a refund and give me my stuff and my money. You’re going to be taking it out anyway. It’s easy.”

    Me: “… I can’t do that. That would be stealing.”

    Customer: “But I picked out the stuff myself! Whatever. I’ll come back later when someone actually WANTS to help me. You get confused too easy!”

    (She then walked off. Turned out she did try to come back and ask for a ‘refund,’ but was quickly taken care of by security when she began to throw a fit over ‘poor service!’)

    Has Their Bobble Head In The Clouds

    | AZ, USA | Bizarre, Transportation

    (I’ve just finished shopping at a big box retailer in my city. I am heading to my car when I see a middle aged woman wandering around the parking lot pushing a huge cartload of items and looking very dazed and confused. Concerned for her, I make eye contact to get her attention.)

    Me: “Ma’am, are you all right?”

    Customer: “Oh, yes, I just can’t find my car. I’ve been looking for 20 minutes now! I always park right over here. It should be here!”

    (The woman, while shouting some of her phrases, still manages to keep her voice monotone and remains looking very dazed and confused the entire time we speak.)

    Me: “Have you tried the alarm?”

    Customer: “Oh, no. It’s a 20 year old car. There’s no alarm. I just always park over here. It should be here.”

    Me: “Well, what does it look like? Maybe I can spot it.”

    Customer: “It’s a white Buick LeSabre. It should be right here. I always park over here.”

    (I glance to the car parked right beside mine. It is a white Buick LeSabre.)

    Me: “Um, ma’am, is this your car?”

    Customer: “No, no. That’s not my car! I would never have so many bobble heads on the dash! My car should be right around here. I always park here.”

    Me: “Okay, what rows have you looked on? Maybe you parked a little further over than normal?”

    Customer: “No, I always park right around here. My car should be here. I don’t understand where it’s gone.”

    (After a few more minutes of me trying to help the woman and her always responding with “No, it should be right around here. I always park here,” I’ve given up. Just as I am about to take my leave, an employee out collecting carts comes over.)

    Me: “Good luck finding your car, ma’am.”

    Customer: “Thank you. I know it should be here. I always park here.”

    (As I leave, I see the employee begin talking with the woman. 30 minutes later, I have to return to the store as I have forgotten something. I park nearby the same spot and notice the woman, her cartload of groceries, the employee, and now a manager are all standing by the Buick LeSabre I was parked next to before.)

    Manager: “Why don’t you just give that one a try, ma’am?”

    Customer: “No, that’s not my car. I don’t have that many bobble heads. It just has to be around here though. I always park here.”

    Manager: “Please, just try it. It’s the only one in the parking lot. Just put your key in and see if it unlocks.”

    Customer: “Fine, but it’s not my car. I don’t have that many bobble heads on the dash.”

    (The customer puts her key in and, sure enough, the door unlocks.)

    Customer: “But I don’t have that many bobble heads on the dash!”

    Manager: “Ah, there, we’ve found your car. Have a nice day!”

    (The manager motioned to the employee and the two of them practically ran away from the woman before she could say anything else to them. I couldn’t help but laugh as I watched the woman put her groceries into the car and mumble about the bobble heads.)

    The New Job Is Very Loki

    | Oneonta, NY, USA | At The Checkout, Family & Kids, Geeks Rule, Theme Of The Month

    (I have been working at the store for a few months. I haven’t had the funds for a haircut, thus my hair is fairly long. I also am sporting a full beard. A couple and their young son come to my register and I ring them up.)

    Me: “That’ll be [total].”

    Child: *who has been staring at me* “Um… excuse me…”

    Me: “Yes?”

    Child: “Are you Thor?”

    Me: *trying not to crack* “Yes, son, I am. I’m actually on an undercover mission from my father, Odin, hunting for Loki. He may be in disguise. Let me know if you see him, all right?”

    Child: “YES, I WILL! WOW! WAIT UNTIL I TELL EVERYONE AT SCHOOL I MET THOR!”

    (It was the highlight of that job. I kept the Thor voice the whole time and his parents gave me the most grateful smiles!)

    Page 7/414First...56789...Last